BHN Rewards vs. Perceptyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Perceptyx
Score 7.1 out of 10
N/A
Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they…N/A
Pricing
BHN RewardsPerceptyx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BHN RewardsPerceptyx
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
BHN RewardsPerceptyx
Likelihood to Recommend
9.0
(6 ratings)
9.0
(1 ratings)
User Testimonials
BHN RewardsPerceptyx
Likelihood to Recommend
Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Perceptyx, Inc.
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
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Pros
Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Perceptyx, Inc.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
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Cons
Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Perceptyx, Inc.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
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Alternatives Considered
Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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Perceptyx, Inc.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
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Return on Investment
Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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Perceptyx, Inc.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
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ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.