BHN Rewards vs. Work.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Work.com
Score 8.6 out of 10
N/A
Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products and capabilities. Historically it included features around sales coaching, motivation, and team alignment. In 2020, Salesforce presented features related to corporate and employee wellness, and return to work / social distance workplace readiness via Work.com's…N/A
Pricing
BHN RewardsWork.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BHN RewardsWork.com
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
BHN RewardsWork.com
Likelihood to Recommend
9.0
(6 ratings)
8.0
(1 ratings)
User Testimonials
BHN RewardsWork.com
Likelihood to Recommend
Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Salesforce
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
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Pros
Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Salesforce
  • Good interface
  • Simple and concise
  • User-friendly
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Cons
Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Salesforce
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
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Alternatives Considered
Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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Salesforce
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
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Return on Investment
Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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Salesforce
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
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ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.