Bicom Systems vs. Ring4

Small to medium-sized businesses looking for a reliable and flexible communication solution would definitely see their IP telephony taken to the next step with PBXware and its ability to configure lots of different call scenarios, have an ability to manage their working hours very precisely but also businesses with multiple locations that require centralized communication and management or even service providers looking to offer their own hosted PBX services to their clients. I would end by saying that call centers or customer service departments that require advanced call routing and management features would definitely be satisfied using PBXware Call Center edition and gloCOM Agent & Supervisor edition that contains advanced queue features and real time monitoring.

Good for creating a new business or branching a business abroad.

• Emergency Support - 24/7
• Explain the solution so that you are aware and understand
• Remote into servers for hands on troubleshooting

• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• Bulk changes for extensions, ability to make a change for every extension of the system

• I've sometimes seen text messages being sent in double.

It's super easy and simple to use, and very straightforward.

I had a question, and had my answer that same day.

Having the ability to use Muli-Tenant and one single instance definitely made us stand out whenever prospects were seeking for a new UcaaS solution for their company. The fact that we can make extremely detailed scenarios easily within PBXware also makes Bicom Systems a solution of choice. Also the ability to fully brand every single product is something that prospects were seeking for and are satisfied today using Bicom Systems products. PBXware offers a range of flexible licensing options, including both perpetual and subscription licenses, which makes it easier for businesses to scale up or down as needed. 3CX only offers subscription-based licenses.

Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• We have many clients on it that are happy with it

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple