Likelihood to Recommend Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Read full review Recruiting and human resources is a good use for this tool. To some degree, reporting is fairly appropriate as well, unless you want super detailed reports, then I would say no. Anything related to managing candidate flow and making the recruitment process easier is where this tool is best used, upgrades need to be made so it's more useful in other areas before rolling out.
Read full review Pros When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database. Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code. Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels. Read full review The commands and controls are fairly user friendly. This is a positive because as recruiters we don't want to waste time having to learn odd or awkward controls, we just want to intuitively click. The original implementation process was fairly seamless according to industry standards. This made for a smoother rollout, testing, and implementation phase. We didn't waste too much time with overly complicated technical issues, etc. Read full review Cons I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed. Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find. Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort. Read full review The reporting function needs to be vastly improved. You can run the most basic reports, but if you want to get more granular it requires customization, extra fees, and involving a developer. This piece should be made easier. The lag time between load screens, clicking new screens, etc. was very slow at times. We don't believe this was a connectivity issue, rather something on Technomedia's end. Read full review Likelihood to Renew I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Read full review Support Rating Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
Read full review Alternatives Considered I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
Read full review Technomedia stacks up below the other listed programs. It may solve the bare minimum of your issues, but when it comes to solving more complex issues and processes, it lacks. When you want to add additions or customize things, the process is very costly and labor intensive as well. If it were priced lower, it would make more sense, but there are much better solutions out there.
Read full review Return on Investment We moved to Big Biller from a home grown system and there is no comparison. Big Biller helps me keep track of all my candidates and clients and job order projects. Read full review The positive impact of being able to manage candidates and help the overall recruiting process has been great. The addition of new users or customizing other features has proved cumbersome, expensive, and requires additional resources. Read full review ScreenShots