Big Biller vs. KeldairHR

Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.

Incentivized

It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.

• When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database.
• Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code.
• Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels.

• Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%.
• Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression.
• I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly.

Incentivized

• I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed.
• Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find.
• Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort.

Incentivized

• The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business.

I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.

No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!

Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.

I have never had an issue.

Meets our expectations.

Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.

Incentivized

I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.

Emily is great at explaining!

It worked well!

Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.

I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.

Incentivized

Hyrell came up against ClearFit and ZipRecruiter. ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty. ZipRecruiter seems to be a strong player too. There was a lot of flash with ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.

Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)

• We moved to Big Biller from a home grown system and there is no comparison.
• Big Biller helps me keep track of all my candidates and clients and job order projects.

Incentivized

• Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek.
• Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants.
• Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company!