Big Cartel vs. Paddle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Big Cartel
Score 10.0 out of 10
N/A
Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.
$9.99
per month
Paddle
Score 5.9 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Pricing
Big CartelPaddle
Editions & Modules
50 Products
$9.99
per month
250 Products
$19.99
per month
500 Products
$29.99
per month
5 Products
Free
Custom
custom pricing
Offerings
Pricing Offerings
Big CartelPaddle
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Big CartelPaddle
Top Pros
Top Cons

No answers on this topic

Features
Big CartelPaddle
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Big Cartel
10.0
1 Ratings
26% above category average
Paddle
5.8
6 Ratings
28% below category average
Product catalog & listings10.01 Ratings7.54 Ratings
Product management10.01 Ratings7.55 Ratings
Branding10.01 Ratings7.35 Ratings
Mobile storefront10.01 Ratings6.45 Ratings
Product variations10.01 Ratings2.64 Ratings
Website integration10.01 Ratings8.46 Ratings
Visual customization10.01 Ratings4.84 Ratings
Bulk product upload00 Ratings6.43 Ratings
CMS00 Ratings1.03 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Big Cartel
10.0
1 Ratings
28% above category average
Paddle
7.7
6 Ratings
2% above category average
Checkout user experience10.01 Ratings7.56 Ratings
Abandoned cart recovery00 Ratings7.95 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Big Cartel
10.0
1 Ratings
19% above category average
Paddle
7.5
5 Ratings
10% below category average
eCommerce security10.01 Ratings7.55 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Big Cartel
10.0
1 Ratings
29% above category average
Paddle
6.1
5 Ratings
20% below category average
Promotions & discounts10.01 Ratings9.15 Ratings
Personalized recommendations00 Ratings4.33 Ratings
SEO00 Ratings4.82 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Big Cartel
10.0
1 Ratings
25% above category average
Paddle
5.7
6 Ratings
31% below category average
Order processing10.01 Ratings8.06 Ratings
Inventory management10.01 Ratings6.94 Ratings
Shipping10.01 Ratings1.01 Ratings
Custom functionality10.01 Ratings8.03 Ratings
Multi-site management00 Ratings4.53 Ratings
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User Ratings
Big CartelPaddle
Likelihood to Recommend
10.0
(1 ratings)
6.3
(6 ratings)
User Testimonials
Big CartelPaddle
Likelihood to Recommend
Big Cartel LLC
It's well suited for simple e-commerce and basic inventory management needs.
Read full review
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Read full review
Pros
Big Cartel LLC
  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Read full review
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Read full review
Cons
Big Cartel LLC
  • For our needs I really can't think of anything!
Read full review
Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Read full review
Alternatives Considered
Big Cartel LLC
No answers on this topic
Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Read full review
Return on Investment
Big Cartel LLC
  • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
Read full review
Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
Read full review
ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway