What users are saying about
3 Ratings
4 Ratings
3 Ratings
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Score 10 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

Big Cartel

It's well suited for simple e-commerce and basic inventory management needs.
Andre Yeu | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Big Cartel
10.0
Paddle
8.7
Product catalog & listings
Big Cartel
10.0
Paddle
9.0
Product management
Big Cartel
10.0
Paddle
9.0
Branding
Big Cartel
10.0
Paddle
7.6
Mobile storefront
Big Cartel
10.0
Paddle
9.5
Product variations
Big Cartel
10.0
Paddle
9.0
Website integration
Big Cartel
10.0
Paddle
10.0
Visual customization
Big Cartel
10.0
Paddle
6.5
CMS
Big Cartel
Paddle
9.0

Online Shopping Cart

Big Cartel
10.0
Paddle
9.7
Checkout user experience
Big Cartel
10.0
Paddle
10.0
Abandoned cart recovery
Big Cartel
Paddle
9.5

Online Payment System

Big Cartel
10.0
Paddle
10.0
eCommerce security
Big Cartel
10.0
Paddle
10.0

eCommerce Marketing

Big Cartel
10.0
Paddle
8.5
Promotions & discounts
Big Cartel
10.0
Paddle
8.0
Personalized recommendations
Big Cartel
Paddle
9.0

eCommerce Business Management

Big Cartel
10.0
Paddle
9.0
Order processing
Big Cartel
10.0
Paddle
10.0
Inventory management
Big Cartel
10.0
Paddle
8.0
Shipping
Big Cartel
10.0
Paddle
Custom functionality
Big Cartel
10.0
Paddle
8.0
Multi-site management
Big Cartel
Paddle
10.0

Pros

Big Cartel

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Andre Yeu | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

Big Cartel

  • For our needs I really can't think of anything!
Andre Yeu | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Alternatives Considered

Big Cartel

No answers on this topic

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

Big Cartel

  • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
Andre Yeu | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

Big Cartel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Big Cartel Editions & Modules

Edition
5 ProductsFree
50 Products9.992
250 Products19.992
500 Products29.992
  1. per month
Additional Pricing Details

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paddle Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison