What users are saying about
4 Ratings
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Score 10 out of 100
7 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Big Cartel ranks higher in 1 feature set: Online Shopping Cart
  • Big Cartel and TrueCommerce Nexternal are tied in 4 feature sets: Online Storefront, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

10.0

Big Cartel

100%
10.0

TrueCommerce Nexternal

100%
Big Cartel ranks higher in 7/7 features

Product catalog & listings

10.0
100%
1 Rating
10.0
100%
1 Rating

Product management

10.0
100%
1 Rating
10.0
100%
1 Rating

Branding

10.0
100%
1 Rating
N/A
0 Ratings

Mobile storefront

10.0
100%
1 Rating
10.0
100%
1 Rating

Product variations

10.0
100%
1 Rating
10.0
100%
1 Rating

Website integration

10.0
100%
1 Rating
10.0
100%
1 Rating

Visual customization

10.0
100%
1 Rating
10.0
100%
1 Rating

Online Shopping Cart

10.0

Big Cartel

100%
8.0

TrueCommerce Nexternal

80%
Big Cartel ranks higher in 1/1 features

Checkout user experience

10.0
100%
1 Rating
8.0
80%
1 Rating

Online Payment System

10.0

Big Cartel

100%
10.0

TrueCommerce Nexternal

100%
Big Cartel ranks higher in 1/1 features

eCommerce security

10.0
100%
1 Rating
10.0
100%
1 Rating

eCommerce Marketing

10.0

Big Cartel

100%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 2/2 features

Promotions & discounts

10.0
100%
1 Rating
10.0
100%
1 Rating

Personalized recommendations

N/A
0 Ratings
10.0
100%
1 Rating

eCommerce Business Management

10.0

Big Cartel

100%
10.0

TrueCommerce Nexternal

100%
Big Cartel ranks higher in 4/4 features

Order processing

10.0
100%
1 Rating
10.0
100%
1 Rating

Inventory management

10.0
100%
1 Rating
N/A
0 Ratings

Shipping

10.0
100%
1 Rating
10.0
100%
1 Rating

Custom functionality

10.0
100%
1 Rating
10.0
100%
1 Rating

Attribute Ratings

  • Big Cartel and TrueCommerce Nexternal are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Big Cartel

100%
1 Rating
10.0

TrueCommerce Nexternal

100%
4 Ratings

Likelihood to Renew

Big Cartel

N/A
0 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Usability

Big Cartel

N/A
0 Ratings
9.0

TrueCommerce Nexternal

90%
2 Ratings

Support Rating

Big Cartel

N/A
0 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Implementation Rating

Big Cartel

N/A
0 Ratings
10.0

TrueCommerce Nexternal

100%
2 Ratings

Likelihood to Recommend

Big Cartel LLC

It's well suited for simple e-commerce and basic inventory management needs.
Read full review

TrueCommerce

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Read full review

Pros

Big Cartel LLC

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Read full review

TrueCommerce

  • Page layout.
  • Processing purchases.
  • Ease of creation.
Read full review

Cons

Big Cartel LLC

  • For our needs I really can't think of anything!
Read full review

TrueCommerce

  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
Read full review

Pricing Details

Big Cartel

Starting Price

$0

Editions & Modules

Big Cartel editions and modules pricing
EditionModules
5 ProductsFree1
50 Products9.992
250 Products19.993
500 Products29.994

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

TrueCommerce Nexternal

Starting Price

Editions & Modules

TrueCommerce Nexternal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Big Cartel LLC

    No answers on this topic

    TrueCommerce

    I no longer work in a company that would utilize it.
    Read full review

    Usability

    Big Cartel LLC

    No answers on this topic

    TrueCommerce

    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Read full review

    Support Rating

    Big Cartel LLC

    No answers on this topic

    TrueCommerce

    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Read full review

    Implementation Rating

    Big Cartel LLC

    No answers on this topic

    TrueCommerce

    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Read full review

    Alternatives Considered

    Big Cartel LLC

    No answers on this topic

    TrueCommerce

    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Read full review

    Return on Investment

    Big Cartel LLC

    • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
    Read full review

    TrueCommerce

    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review

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