BigChange vs. e-automate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigChange
Score 8.0 out of 10
N/A
BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.
$14.95
per month
e-automate
Score 9.9 out of 10
N/A
ECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
Pricing
BigChangee-automate
Editions & Modules
JourneyWatch
£14.95
per vehicle per month
JobWatch
£59.95
Per office or mobile license per month
JobWatch Plus
£89.95
Per mobile user per month
No answers on this topic
Offerings
Pricing Offerings
BigChangee-automate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BigChangee-automate
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
BigChangee-automate
Small Businesses

No answers on this topic

Method:CRM
Method:CRM
Score 9.5 out of 10
Medium-sized Companies

No answers on this topic

Jotform
Jotform
Score 8.8 out of 10
Enterprises

No answers on this topic

ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigChangee-automate
Likelihood to Recommend
8.0
(1 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
BigChangee-automate
Likelihood to Recommend
BigChange
In terms of accounting, our current accounting software Exchequer does not talk to BigChange, therefore there should be customized reports created to support it. The most complicated option is testing the report and understanding what is needed. The best job BigChange does is job related as described in previous questions.
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ECI Software Solutions
ECI e-automate is a very stable on-prem application. The cloud version has yet to be tested and determined, but I have heard ok reviews. It is scalable for any size business to get started and then to add features; it functions as it should and is a robust tool with several features that can easily allow any entity to run their business.
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Pros
BigChange
  • job creation
  • job scheduling
  • attaching all information to the job
  • watching the job
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ECI Software Solutions
  • Inventory control.
  • Technician tracking.
  • Quoting.
  • Integration with 3rd party software.
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Cons
BigChange
  • capability to various accounting software
  • report settings
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ECI Software Solutions
  • Allowing multiple, movable windows within the program so you can bounce between screens.
  • More friendly integration with third party apps.
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Support Rating
BigChange
No answers on this topic
ECI Software Solutions
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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Alternatives Considered
BigChange
No answers on this topic
ECI Software Solutions
Unfortunately, in the copy/print side of things, e-automate is the software to use, so our options were very limited when shopping around. When we decided to implement the IT side of the company, we didn't want to track the revenue, etc from the IT in a different application like Quickbooks, etc. so we had to make e-automate fit our needs.
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Return on Investment
BigChange
  • I believe it has a positive impact to our overall business in terms of our performance control
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ECI Software Solutions
  • It has given us better insights into how our IT side is growing.
  • It took a lot of man-hours on our side to make it work for the IT side.
  • Inventory is still a very manual process.
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ScreenShots