BigChange vs. Microsoft Dynamics 365 Field Service (FieldOne)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigChange
Score 8.0 out of 10
N/A
BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.
$14.95
per month
Microsoft Dynamics 365 Field Service (FieldOne)
Score 10.0 out of 10
N/A
Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).
$20
per month per user
Pricing
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Editions & Modules
JourneyWatch
£14.95
per vehicle per month
JobWatch
£59.95
Per office or mobile license per month
JobWatch Plus
£89.95
Per mobile user per month
Subsequent qualifying1 Dynamics 365 app
$20
per month per user
First Dynamics 365 app
$95
per month per user
Offerings
Pricing Offerings
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUser must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
More Pricing Information
Community Pulse
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Small Businesses

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Kickserv
Score 9.3 out of 10
Medium-sized Companies

No answers on this topic

Jotform
Jotform
Score 8.7 out of 10
Enterprises

No answers on this topic

ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
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User Ratings
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
BigChangeMicrosoft Dynamics 365 Field Service (FieldOne)
Likelihood to Recommend
BigChange
In terms of accounting, our current accounting software Exchequer does not talk to BigChange, therefore there should be customized reports created to support it. The most complicated option is testing the report and understanding what is needed. The best job BigChange does is job related as described in previous questions.
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Microsoft
Microsoft Dynamics 365 Field Service is [...] one of the best tools when it comes to delivering on-site service to customer locations. Organizations can follow [a] proactive and predictive service model by using Connected Field Service, [which] provides capabilities to connect to IoT devices and to remotely diagnose, monitor, and service the devices by integrating with Microsoft Azure IoT Hub and using Microsoft Azure IoT Hub PaaS offering.
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Pros
BigChange
  • job creation
  • job scheduling
  • attaching all information to the job
  • watching the job
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Microsoft
  • Optimized Resource Scheduling - both manual and automatic.
  • Field Service (Dynamics 365) mobile app for the field service agents
  • Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products
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Cons
BigChange
  • capability to various accounting software
  • report settings
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Microsoft
  • Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also.
  • Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for].
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Return on Investment
BigChange
  • I believe it has a positive impact to our overall business in terms of our performance control
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Microsoft
  • ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service.
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ScreenShots