BigChange vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigChange
Score 8.0 out of 10
N/A
BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.
$14.95
per month
WorkForce Suite
Score 4.1 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
BigChangeWorkForce Suite
Editions & Modules
JourneyWatch
£14.95
per vehicle per month
JobWatch
£59.95
Per office or mobile license per month
JobWatch Plus
£89.95
Per mobile user per month
No answers on this topic
Offerings
Pricing Offerings
BigChangeWorkForce Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BigChangeWorkForce Suite
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
BigChangeWorkForce Suite
Small Businesses

No answers on this topic

When I Work
When I Work
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises

No answers on this topic

Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigChangeWorkForce Suite
Likelihood to Recommend
8.0
(1 ratings)
1.5
(6 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(4 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
BigChangeWorkForce Suite
Likelihood to Recommend
BigChange
In terms of accounting, our current accounting software Exchequer does not talk to BigChange, therefore there should be customized reports created to support it. The most complicated option is testing the report and understanding what is needed. The best job BigChange does is job related as described in previous questions.
Read full review
WorkForce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Read full review
Pros
BigChange
  • job creation
  • job scheduling
  • attaching all information to the job
  • watching the job
Read full review
WorkForce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
Read full review
Cons
BigChange
  • capability to various accounting software
  • report settings
Read full review
WorkForce Software
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
Read full review
Likelihood to Renew
BigChange
No answers on this topic
WorkForce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
Read full review
Support Rating
BigChange
No answers on this topic
WorkForce Software
Extremely knowledgeable staff that truly care about our business processes
Read full review
Alternatives Considered
BigChange
No answers on this topic
WorkForce Software
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
Read full review
Return on Investment
BigChange
  • I believe it has a positive impact to our overall business in terms of our performance control
Read full review
WorkForce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
Read full review
ScreenShots

WorkForce Suite Screenshots

Screenshot of WorkForce HUB: More than just a dashboard, the WorkForce HUB provides an interactive control center for major actions and daily messages that matter most in a typical workday. Available on any device.Screenshot of WorkForce Absence and Leave Management: Manage all aspects of employee absence and leave with a single source of record that removes administrative overhead.Screenshot of WorkForce Time: Remove error-prone and labor-intensive manual time processes with automated global compliance and real-time visibility into workplace operations.Screenshot of WorkForce Assistant: Identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience: Communication and collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources – optimizing employee experience while strengthening workplace bonds.Screenshot of WorkForce Scheduling: Gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for every employee population.