BIGContacts vs. Bitochon Sales CRM Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Bitochon Sales CRM Portal
Score 8.7 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Pricing
BIGContactsBitochon Sales CRM Portal
Editions & Modules
Business Plan
$9.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
BIGContactsBitochon Sales CRM Portal
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BIGContactsBitochon Sales CRM Portal
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Bitochon Sales CRM Portal
8.9
1 Ratings
15% above category average
Customer data management / contact management9.87 Ratings10.01 Ratings
Workflow management9.57 Ratings9.01 Ratings
Territory management9.46 Ratings9.01 Ratings
Opportunity management9.57 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings8.01 Ratings
Contract management9.67 Ratings8.01 Ratings
Quote & order management9.76 Ratings8.01 Ratings
Interaction tracking9.75 Ratings10.01 Ratings
Channel / partner relationship management9.75 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
Case management9.86 Ratings9.01 Ratings
Call center management9.56 Ratings9.01 Ratings
Help desk management9.86 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Lead management9.76 Ratings10.01 Ratings
Email marketing9.36 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Bitochon Sales CRM Portal
9.3
1 Ratings
20% above category average
Task management10.06 Ratings9.01 Ratings
Billing and invoicing management9.86 Ratings9.01 Ratings
Reporting9.96 Ratings10.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Forecasting9.34 Ratings8.01 Ratings
Pipeline visualization9.64 Ratings10.01 Ratings
Customizable reports9.74 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
21% above category average
Bitochon Sales CRM Portal
8.8
1 Ratings
15% above category average
Custom fields10.04 Ratings9.01 Ratings
Custom objects9.44 Ratings8.01 Ratings
Scripting environment9.04 Ratings9.01 Ratings
API for custom integration8.74 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
8% above category average
Single sign-on capability9.53 Ratings9.01 Ratings
Role-based user permissions10.03 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Bitochon Sales CRM Portal
8.5
1 Ratings
16% above category average
Social data10.03 Ratings9.01 Ratings
Social engagement9.53 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
23% above category average
Marketing automation8.53 Ratings9.01 Ratings
Compensation management9.53 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
23% above category average
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
Mobile access9.53 Ratings10.01 Ratings
Best Alternatives
BIGContactsBitochon Sales CRM Portal
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsBitochon Sales CRM Portal
Likelihood to Recommend
9.6
(10 ratings)
7.0
(1 ratings)
Usability
9.5
(9 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
-
(0 ratings)
User Testimonials
BIGContactsBitochon Sales CRM Portal
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
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Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Bitochon Technologies
No answers on this topic
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Bitochon Technologies
No answers on this topic
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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ScreenShots