BIGContacts vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
BIGContactsClear C2 C2CRM
Editions & Modules
Business Plan
$9.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
BIGContactsClear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
BIGContactsClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Customer data management / contact management9.87 Ratings9.03 Ratings
Workflow management9.57 Ratings8.13 Ratings
Territory management9.46 Ratings9.03 Ratings
Opportunity management9.47 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings9.03 Ratings
Contract management9.67 Ratings8.12 Ratings
Quote & order management9.76 Ratings9.03 Ratings
Interaction tracking9.75 Ratings8.02 Ratings
Channel / partner relationship management9.75 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
25% above category average
Clear C2 C2CRM
8.7
3 Ratings
14% above category average
Case management9.86 Ratings9.03 Ratings
Call center management9.56 Ratings8.03 Ratings
Help desk management9.86 Ratings9.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
22% above category average
Clear C2 C2CRM
8.5
3 Ratings
11% above category average
Lead management9.76 Ratings9.02 Ratings
Email marketing9.36 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
26% above category average
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Task management10.06 Ratings9.03 Ratings
Billing and invoicing management9.86 Ratings8.02 Ratings
Reporting9.96 Ratings8.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
21% above category average
Clear C2 C2CRM
8.7
3 Ratings
12% above category average
Forecasting9.34 Ratings9.03 Ratings
Pipeline visualization9.64 Ratings9.03 Ratings
Customizable reports9.74 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Custom fields10.04 Ratings9.03 Ratings
Custom objects9.44 Ratings8.02 Ratings
Scripting environment9.04 Ratings9.03 Ratings
API for custom integration8.74 Ratings8.02 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Single sign-on capability9.53 Ratings8.02 Ratings
Role-based user permissions10.03 Ratings9.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
28% above category average
Clear C2 C2CRM
8.5
2 Ratings
15% above category average
Social data10.03 Ratings9.02 Ratings
Social engagement9.53 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
22% above category average
Clear C2 C2CRM
8.5
2 Ratings
16% above category average
Marketing automation8.53 Ratings9.02 Ratings
Compensation management9.53 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
Clear C2 C2CRM
8.0
2 Ratings
7% above category average
Mobile access9.53 Ratings8.02 Ratings
Best Alternatives
BIGContactsClear C2 C2CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsClear C2 C2CRM
Likelihood to Recommend
9.6
(10 ratings)
9.0
(3 ratings)
Usability
9.4
(9 ratings)
9.0
(2 ratings)
Support Rating
9.4
(9 ratings)
9.0
(2 ratings)
User Testimonials
BIGContactsClear C2 C2CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
Read full review
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Read full review
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review
Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
Read full review
ScreenShots