BIGContacts vs. Dubsado

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$5
per month per user
Dubsado
Score 8.1 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Pricing
BIGContactsDubsado
Editions & Modules
BIG
$5
per month per user
BIGGER
$15
per month per user
BIGGEST
$25
per month per user
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Offerings
Pricing Offerings
BIGContactsDubsado
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Features
BIGContactsDubsado
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Dubsado
9.0
9 Ratings
16% above category average
Customer data management / contact management9.87 Ratings8.88 Ratings
Workflow management9.57 Ratings9.49 Ratings
Territory management9.46 Ratings00 Ratings
Opportunity management9.57 Ratings8.95 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings9.17 Ratings
Contract management9.67 Ratings9.69 Ratings
Quote & order management9.76 Ratings8.87 Ratings
Interaction tracking9.75 Ratings9.17 Ratings
Channel / partner relationship management9.75 Ratings8.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
Dubsado
8.2
3 Ratings
9% above category average
Case management9.86 Ratings7.23 Ratings
Call center management9.56 Ratings10.01 Ratings
Help desk management9.86 Ratings7.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Dubsado
8.1
6 Ratings
7% above category average
Lead management9.76 Ratings8.16 Ratings
Email marketing9.36 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Dubsado
7.6
9 Ratings
1% above category average
Task management10.06 Ratings6.78 Ratings
Billing and invoicing management9.86 Ratings8.49 Ratings
Reporting9.96 Ratings7.77 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.6
4 Ratings
23% above category average
Dubsado
8.3
6 Ratings
9% above category average
Forecasting9.34 Ratings8.93 Ratings
Pipeline visualization9.64 Ratings8.46 Ratings
Customizable reports9.74 Ratings7.66 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
Dubsado
8.8
9 Ratings
15% above category average
Custom fields10.04 Ratings8.39 Ratings
Custom objects9.44 Ratings8.46 Ratings
Scripting environment9.04 Ratings9.92 Ratings
API for custom integration8.74 Ratings8.55 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
17% above category average
Dubsado
7.9
6 Ratings
5% below category average
Single sign-on capability9.53 Ratings7.83 Ratings
Role-based user permissions10.03 Ratings8.05 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Dubsado
6.9
2 Ratings
5% below category average
Social data10.03 Ratings6.92 Ratings
Social engagement9.53 Ratings6.92 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
Dubsado
4.7
3 Ratings
41% below category average
Marketing automation8.63 Ratings5.53 Ratings
Compensation management9.53 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
Dubsado
6.9
2 Ratings
8% below category average
Mobile access9.53 Ratings6.92 Ratings
Best Alternatives
BIGContactsDubsado
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsDubsado
Likelihood to Recommend
9.6
(10 ratings)
9.4
(9 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.5
(9 ratings)
8.9
(5 ratings)
Support Rating
9.5
(9 ratings)
9.2
(5 ratings)
User Testimonials
BIGContactsDubsado
Likelihood to Recommend
BIGContacts
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
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Pros
BIGContacts
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Read full review
Cons
BIGContacts
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
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Likelihood to Renew
BIGContacts
No answers on this topic
Dubsado
There are some similar programs out there that are offering ambassador accounts.
Read full review
Usability
BIGContacts
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
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Support Rating
BIGContacts
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
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Alternatives Considered
BIGContacts
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Read full review
Return on Investment
BIGContacts
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Read full review
ScreenShots