BIGContacts vs. Lasso CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Lasso CRM
Score 2.0 out of 10
N/A
The Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
Pricing
BIGContactsLasso CRM
Editions & Modules
Business Plan
$9.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
BIGContactsLasso CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
BIGContactsLasso CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Lasso CRM
8.9
2 Ratings
14% above category average
Customer data management / contact management9.87 Ratings8.12 Ratings
Workflow management9.57 Ratings6.22 Ratings
Territory management9.46 Ratings00 Ratings
Opportunity management9.47 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings10.01 Ratings
Contract management9.67 Ratings00 Ratings
Quote & order management9.76 Ratings00 Ratings
Interaction tracking9.75 Ratings10.01 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
25% above category average
Lasso CRM
5.0
1 Ratings
41% below category average
Case management9.86 Ratings00 Ratings
Call center management9.56 Ratings00 Ratings
Help desk management9.86 Ratings5.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Lasso CRM
9.9
2 Ratings
27% above category average
Lead management9.76 Ratings10.02 Ratings
Email marketing9.36 Ratings9.92 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
26% above category average
Lasso CRM
8.1
2 Ratings
6% above category average
Task management10.06 Ratings8.12 Ratings
Billing and invoicing management9.86 Ratings00 Ratings
Reporting9.96 Ratings8.12 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
21% above category average
Lasso CRM
6.6
2 Ratings
15% below category average
Forecasting9.34 Ratings00 Ratings
Pipeline visualization9.64 Ratings8.01 Ratings
Customizable reports9.74 Ratings5.22 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
Lasso CRM
5.0
1 Ratings
41% below category average
Custom fields10.04 Ratings5.01 Ratings
Custom objects9.44 Ratings5.01 Ratings
Scripting environment9.04 Ratings00 Ratings
API for custom integration8.74 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Lasso CRM
8.1
2 Ratings
3% below category average
Single sign-on capability9.53 Ratings8.01 Ratings
Role-based user permissions10.03 Ratings8.12 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
28% above category average
Lasso CRM
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
22% above category average
Lasso CRM
8.0
1 Ratings
11% above category average
Marketing automation8.53 Ratings8.01 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
Lasso CRM
5.0
1 Ratings
40% below category average
Mobile access9.53 Ratings5.01 Ratings
Best Alternatives
BIGContactsLasso CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsLasso CRM
Likelihood to Recommend
9.6
(10 ratings)
9.9
(2 ratings)
Usability
9.4
(9 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
-
(0 ratings)
User Testimonials
BIGContactsLasso CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
ECI Software Solutions
Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Read full review
Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
ECI Software Solutions
  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
ECI Software Solutions
  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
ECI Software Solutions
No answers on this topic
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
ECI Software Solutions
No answers on this topic
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
ECI Software Solutions
No answers on this topic
Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
ECI Software Solutions
  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Read full review
ScreenShots