BIGContacts vs. LeadMaster

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
LeadMaster
Score 8.0 out of 10
N/A
LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.
$10
per seat
Pricing
BIGContactsLeadMaster
Editions & Modules
Business Plan
$9.99
per month per user
Lead-Xpress
$10
per seat
LeadMaster Standard Edition
$50
per seat
Offerings
Pricing Offerings
BIGContactsLeadMaster
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$500 hours required
Additional DetailsThere is no additional charge for the mobile version.
More Pricing Information
Community Pulse
BIGContactsLeadMaster
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BIGContactsLeadMaster
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
LeadMaster
5.9
1 Ratings
26% below category average
Customer data management / contact management9.87 Ratings7.01 Ratings
Workflow management9.57 Ratings7.01 Ratings
Territory management9.46 Ratings6.01 Ratings
Opportunity management9.57 Ratings5.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings7.01 Ratings
Contract management9.67 Ratings6.01 Ratings
Quote & order management9.76 Ratings3.01 Ratings
Interaction tracking9.75 Ratings00 Ratings
Channel / partner relationship management9.75 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
LeadMaster
7.0
1 Ratings
7% below category average
Case management9.86 Ratings6.01 Ratings
Call center management9.56 Ratings8.01 Ratings
Help desk management9.86 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
LeadMaster
6.0
1 Ratings
23% below category average
Lead management9.76 Ratings6.01 Ratings
Email marketing9.36 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
26% above category average
LeadMaster
6.5
1 Ratings
15% below category average
Task management10.06 Ratings8.01 Ratings
Billing and invoicing management9.86 Ratings00 Ratings
Reporting9.96 Ratings5.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
LeadMaster
6.0
1 Ratings
24% below category average
Forecasting9.34 Ratings7.01 Ratings
Pipeline visualization9.64 Ratings5.01 Ratings
Customizable reports9.74 Ratings6.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
LeadMaster
6.7
1 Ratings
12% below category average
Custom fields10.04 Ratings8.01 Ratings
Custom objects9.44 Ratings00 Ratings
Scripting environment9.04 Ratings6.01 Ratings
API for custom integration8.74 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
LeadMaster
6.0
1 Ratings
32% below category average
Single sign-on capability9.53 Ratings00 Ratings
Role-based user permissions10.03 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
LeadMaster
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
LeadMaster
8.0
1 Ratings
11% above category average
Marketing automation8.53 Ratings8.01 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
LeadMaster
9.0
1 Ratings
18% above category average
Mobile access9.53 Ratings9.01 Ratings
Best Alternatives
BIGContactsLeadMaster
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsLeadMaster
Likelihood to Recommend
9.6
(10 ratings)
8.0
(1 ratings)
Usability
9.5
(9 ratings)
8.0
(1 ratings)
Support Rating
9.4
(9 ratings)
8.0
(1 ratings)
User Testimonials
BIGContactsLeadMaster
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
LeadMaster
My company works with a client who offers a SaaS solution to
the beauty sector. We had been using Salesforce for three years but needed a
system with lead nurturing, workflow automation, and user-friendliness that
Salesforce lacked without a hefty monthly price tag.

We are taking use of LeadMaster's eMarketing, automation,
and workflow management capabilities as well as the streamlined nature of the
Professional Edition. We've been able to better regulate the sales process and
boost our conversion rate as a result.

We have been very pleased with LeadMaster's customer service
and would suggest their product without reservation.
Read full review
Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
LeadMaster
  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
LeadMaster
  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
LeadMaster
My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
Read full review
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
LeadMaster
The reason to give this rating because of the following.

1. Assessing the efficiency of campaigns involving
several agencies and points of contact

2. True close loop reporting

3. The capacity to manage a channel through the use
of features for updating leads and pipelines.

4. Ensuring that no leads were lost and that they
were always assigned to someone for follow-up, whether the lead originated
through e-marketing, the filling out of a form on a website, or even a lead
from a trade fair

5. Creating a seamless connection between marketing
and lead generating
Read full review
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
LeadMaster
My client has been using Salesforce for the past two years,
but they were looking for a system that would provide lead nurturing, workflow
automation, and overall ease of use – functionality that was just not available
within Salesforce without incurring a large, monthly fee. I'm using one of my
clients who has been using Salesforce for the past two years.

Because of LeadMaster's user-friendliness, robust automation
and workflow management, and eMarketing capabilities, we have decided to employ
the Professional Edition. As a result, we are able to better regulate the sales
process and achieve a higher closure rate.
Read full review
Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
LeadMaster
  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.
Read full review
ScreenShots

LeadMaster Screenshots

Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.