BIGContacts vs. monday sales CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
monday sales CRM
Score 8.6 out of 10
N/A
monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$10
per month per seat
Pricing
BIGContactsmonday sales CRM
Editions & Modules
Business Plan
$9.99
per month per user
Basic
$12
per month per seat
Standard
$17
per month per seat
Pro
$28
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
BIGContactsmonday sales CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BIGContactsmonday sales CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BIGContactsmonday sales CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
monday sales CRM
7.2
52 Ratings
7% below category average
Customer data management / contact management9.87 Ratings8.650 Ratings
Workflow management9.57 Ratings7.450 Ratings
Territory management9.46 Ratings6.927 Ratings
Opportunity management9.57 Ratings7.346 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings7.037 Ratings
Contract management9.67 Ratings6.432 Ratings
Quote & order management9.76 Ratings00 Ratings
Interaction tracking9.75 Ratings7.036 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
monday sales CRM
-
Ratings
Case management9.86 Ratings00 Ratings
Call center management9.56 Ratings00 Ratings
Help desk management9.86 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
monday sales CRM
7.7
39 Ratings
2% above category average
Lead management9.76 Ratings7.739 Ratings
Email marketing9.36 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
26% above category average
monday sales CRM
7.2
48 Ratings
5% below category average
Task management10.06 Ratings8.147 Ratings
Billing and invoicing management9.86 Ratings6.332 Ratings
Reporting9.96 Ratings7.241 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
monday sales CRM
7.2
49 Ratings
6% below category average
Forecasting9.34 Ratings7.041 Ratings
Pipeline visualization9.64 Ratings7.947 Ratings
Customizable reports9.74 Ratings6.541 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
monday sales CRM
8.4
45 Ratings
10% above category average
Custom fields10.04 Ratings8.745 Ratings
Custom objects9.44 Ratings8.538 Ratings
Scripting environment9.04 Ratings8.025 Ratings
API for custom integration8.74 Ratings8.526 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
monday sales CRM
8.0
41 Ratings
4% below category average
Single sign-on capability9.53 Ratings9.234 Ratings
Role-based user permissions10.03 Ratings6.741 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
monday sales CRM
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
monday sales CRM
6.2
23 Ratings
14% below category average
Marketing automation8.53 Ratings6.223 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
monday sales CRM
7.9
44 Ratings
5% above category average
Mobile access9.53 Ratings7.944 Ratings
Best Alternatives
BIGContactsmonday sales CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsmonday sales CRM
Likelihood to Recommend
9.6
(10 ratings)
8.6
(60 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(4 ratings)
Usability
9.5
(9 ratings)
8.5
(56 ratings)
Support Rating
9.4
(9 ratings)
7.2
(56 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
BIGContactsmonday sales CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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monday.com
I think that for a sales team that already has a digital driven culture its a great tool, and even for people that want to manage projects after the sales. But for teams that are new to digital sales tools, it may cause some deals to fall behind in the beggining, just because the usual way people work is to register what has been done and not to schedule what to do next, and there's other CRM tools that help this to be a automated requirement in the usage os the system.
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Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
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monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
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monday.com
  • Perhaps individual archive boards for individual boards - sometime's it's difficult to locate an archived item to account when something is done so until projects are finished, I often leave items on the board when it could be 'cleaner'
  • More color shades for groups and labels
  • Keep adding new widgets for dashboards to provide an even greater overview
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Likelihood to Renew
ProProfs
No answers on this topic
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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monday.com
It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
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Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Implementation Rating
ProProfs
No answers on this topic
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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monday.com
monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
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Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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monday.com
  • Specifically for equipment tracking, we have been able to build an interactive and extensive database tracking all devices owned by the company in a predominantly remote workforce and decreased loss in that area
  • The onboarding process has been simplified and automated to communicate to all parties involved with minimal interaction. Building out an API would be next! Saves a ton of time in this process and minimizes mistakes.
  • In a start-up environment with shifting priorities, task management in monday.com makes sure things don't disappear entirely as the landscape changes.
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ScreenShots

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.