BIGContacts vs. Prophet CRM, by Avidian

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$5
per month per user
Prophet CRM, by Avidian
Score 9.4 out of 10
N/A
Avidian is a complete customer relationship management (CRM) built into Microsoft Outlook.
$108
per year per user
Pricing
BIGContactsProphet CRM, by Avidian
Editions & Modules
BIG
$5
per month per user
BIGGER
$15
per month per user
BIGGEST
$25
per month per user
Prophet Core
$108
per year per user
Contact Manager
$300
per year per user
Sales CRM
$660
per year per user
Enterprise
$900
per year per user
Offerings
Pricing Offerings
BIGContactsProphet CRM, by Avidian
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BIGContactsProphet CRM, by Avidian
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BIGContactsProphet CRM, by Avidian
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Prophet CRM, by Avidian
7.7
1 Ratings
0% above category average
Customer data management / contact management9.87 Ratings8.01 Ratings
Workflow management9.57 Ratings8.01 Ratings
Territory management9.46 Ratings7.01 Ratings
Opportunity management9.57 Ratings7.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings8.01 Ratings
Contract management9.67 Ratings8.01 Ratings
Quote & order management9.76 Ratings00 Ratings
Interaction tracking9.75 Ratings00 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
Prophet CRM, by Avidian
-
Ratings
Case management9.86 Ratings00 Ratings
Call center management9.56 Ratings00 Ratings
Help desk management9.86 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Prophet CRM, by Avidian
-
Ratings
Lead management9.76 Ratings00 Ratings
Email marketing9.36 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Prophet CRM, by Avidian
-
Ratings
Task management10.06 Ratings00 Ratings
Billing and invoicing management9.86 Ratings00 Ratings
Reporting9.96 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.6
4 Ratings
24% above category average
Prophet CRM, by Avidian
9.0
1 Ratings
18% above category average
Forecasting9.34 Ratings9.01 Ratings
Pipeline visualization9.64 Ratings9.01 Ratings
Customizable reports9.74 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
21% above category average
Prophet CRM, by Avidian
-
Ratings
Custom fields10.04 Ratings00 Ratings
Custom objects9.44 Ratings00 Ratings
Scripting environment9.04 Ratings00 Ratings
API for custom integration8.74 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
17% above category average
Prophet CRM, by Avidian
-
Ratings
Single sign-on capability9.53 Ratings00 Ratings
Role-based user permissions10.03 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Prophet CRM, by Avidian
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
22% above category average
Prophet CRM, by Avidian
-
Ratings
Marketing automation8.63 Ratings00 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
25% above category average
Prophet CRM, by Avidian
-
Ratings
Mobile access9.53 Ratings00 Ratings
Best Alternatives
BIGContactsProphet CRM, by Avidian
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsProphet CRM, by Avidian
Likelihood to Recommend
9.6
(10 ratings)
10.0
(1 ratings)
Usability
9.5
(9 ratings)
10.0
(1 ratings)
Support Rating
9.5
(9 ratings)
10.0
(1 ratings)
User Testimonials
BIGContactsProphet CRM, by Avidian
Likelihood to Recommend
BIGContacts
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Avidian Technologies, Inc.
If you are managing a lot of accounts, this is a huge asset.
Read full review
Pros
BIGContacts
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Avidian Technologies, Inc.
  • Integration into Microsoft programs.
  • Simplicity of use
Read full review
Cons
BIGContacts
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Avidian Technologies, Inc.
  • Making it a simpler to add new opportunities.
Read full review
Usability
BIGContacts
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
Avidian Technologies, Inc.
It is very easy to use.
Read full review
Support Rating
BIGContacts
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Avidian Technologies, Inc.
When there is a problem, they quickly resolve the issue.
Read full review
Alternatives Considered
BIGContacts
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
Avidian Technologies, Inc.
No answers on this topic
Return on Investment
BIGContacts
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
Avidian Technologies, Inc.
No answers on this topic
ScreenShots