BIGContacts vs. Teamgate CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Teamgate CRM
Score 8.6 out of 10
Small Businesses (1-50 employees)
Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The intelligent aspect of the system gives a salesman the most relevant reports and insights, and advice on every step that allows users to always stay in tact with the sales process, but also helps users develop specific selling skills.
$49.90
per month per user
Pricing
BIGContactsTeamgate CRM
Editions & Modules
Business Plan
$9.99
per month per user
Starter
$0
for up to 2 users and 500 contacts
Team
$49.90
per month per user
Growth
$74.90
per month per user
Offerings
Pricing Offerings
BIGContactsTeamgate CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is a 20% discount when billed annually
More Pricing Information
Features
BIGContactsTeamgate CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Teamgate CRM
8.1
2 Ratings
5% above category average
Customer data management / contact management9.87 Ratings8.02 Ratings
Workflow management9.57 Ratings9.02 Ratings
Territory management9.46 Ratings7.01 Ratings
Opportunity management9.57 Ratings8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings9.02 Ratings
Contract management9.67 Ratings8.02 Ratings
Quote & order management9.76 Ratings00 Ratings
Interaction tracking9.75 Ratings8.02 Ratings
Channel / partner relationship management9.75 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
Teamgate CRM
7.0
2 Ratings
7% below category average
Case management9.86 Ratings00 Ratings
Call center management9.56 Ratings00 Ratings
Help desk management9.86 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Teamgate CRM
7.0
1 Ratings
8% below category average
Lead management9.76 Ratings7.01 Ratings
Email marketing9.36 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Teamgate CRM
7.7
2 Ratings
2% above category average
Task management10.06 Ratings8.02 Ratings
Billing and invoicing management9.86 Ratings8.01 Ratings
Reporting9.96 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
Teamgate CRM
8.3
2 Ratings
9% above category average
Forecasting9.34 Ratings7.02 Ratings
Pipeline visualization9.64 Ratings9.02 Ratings
Customizable reports9.74 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
21% above category average
Teamgate CRM
8.0
2 Ratings
6% above category average
Custom fields10.04 Ratings9.02 Ratings
Custom objects9.44 Ratings8.02 Ratings
Scripting environment9.04 Ratings00 Ratings
API for custom integration8.74 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Teamgate CRM
9.1
1 Ratings
9% above category average
Single sign-on capability9.53 Ratings9.11 Ratings
Role-based user permissions10.03 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Teamgate CRM
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
Teamgate CRM
-
Ratings
Marketing automation8.53 Ratings00 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
23% above category average
Teamgate CRM
5.5
1 Ratings
31% below category average
Mobile access9.53 Ratings5.51 Ratings
Best Alternatives
BIGContactsTeamgate CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsTeamgate CRM
Likelihood to Recommend
9.6
(10 ratings)
8.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.4
(9 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.4
(9 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
BIGContactsTeamgate CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Teamgate
Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Read full review
Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Teamgate
  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Teamgate
  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
Read full review
Likelihood to Renew
ProProfs
No answers on this topic
Teamgate
The product exceeds our needs usability-wise.
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
Teamgate
I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
Read full review
Reliability and Availability
ProProfs
No answers on this topic
Teamgate
Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Read full review
Performance
ProProfs
No answers on this topic
Teamgate
Performance can be faster especially when running reports.
Read full review
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
Teamgate
I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
Read full review
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
Teamgate
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Read full review
Scalability
ProProfs
No answers on this topic
Teamgate
The sales team can use this product as much as the support as lead generating teams.
Read full review
Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
Teamgate
  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Read full review
ScreenShots

Teamgate CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of