Bigin by Zoho CRM vs. Maximizer CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.2 out of 10
N/A
Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.
$9
per month
Maximizer CRM
Score 5.0 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Pricing
Bigin by Zoho CRMMaximizer CRM
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
Offerings
Pricing Offerings
Bigin by Zoho CRMMaximizer CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$29 per user/Month
Additional Details20% discount for annual pricing.All pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Community Pulse
Bigin by Zoho CRMMaximizer CRM
Considered Both Products
Bigin by Zoho CRM

No answer on this topic

Maximizer CRM
Chose Maximizer CRM
I’d definitely rate them the lowest, simply for the fact that their final interactions with me were far from professional. I was genuinely stunned at [what seemed to me like] this company’s arrogance and unwillingness to look at my issues from my company’s perspective. Over a …
Top Pros
Top Cons
Features
Bigin by Zoho CRMMaximizer CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.5
20 Ratings
10% above category average
Maximizer CRM
1.8
5 Ratings
124% below category average
Customer data management / contact management8.819 Ratings1.15 Ratings
Workflow management8.419 Ratings1.14 Ratings
Opportunity management8.818 Ratings1.15 Ratings
Integration with email client (e.g., Outlook or Gmail)7.916 Ratings1.14 Ratings
Interaction tracking8.919 Ratings4.05 Ratings
Territory management00 Ratings1.14 Ratings
Contract management00 Ratings3.14 Ratings
Quote & order management00 Ratings1.13 Ratings
Channel / partner relationship management00 Ratings2.15 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.3
17 Ratings
10% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Lead management9.116 Ratings1.15 Ratings
Email marketing7.616 Ratings1.15 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.4
18 Ratings
10% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Task management8.418 Ratings1.15 Ratings
Billing and invoicing management00 Ratings1.13 Ratings
Reporting00 Ratings1.14 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.3
19 Ratings
9% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Pipeline visualization8.519 Ratings1.15 Ratings
Customizable reports8.018 Ratings1.15 Ratings
Forecasting00 Ratings1.15 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.7
19 Ratings
14% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Custom fields8.719 Ratings1.15 Ratings
Custom objects00 Ratings1.04 Ratings
Scripting environment00 Ratings1.15 Ratings
API for custom integration00 Ratings1.15 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.5
18 Ratings
2% above category average
Maximizer CRM
1.1
5 Ratings
153% below category average
Single sign-on capability8.615 Ratings1.13 Ratings
Role-based user permissions8.318 Ratings1.14 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.1
10 Ratings
2% below category average
Maximizer CRM
1.1
3 Ratings
147% below category average
Social data6.99 Ratings1.13 Ratings
Social engagement7.410 Ratings1.13 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
13 Ratings
11% above category average
Maximizer CRM
1.0
5 Ratings
151% below category average
Marketing automation8.013 Ratings1.05 Ratings
Compensation management00 Ratings1.04 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.8
18 Ratings
16% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Mobile access8.818 Ratings1.15 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Maximizer CRM
1.1
4 Ratings
149% below category average
Case management00 Ratings1.14 Ratings
Call center management00 Ratings1.13 Ratings
Help desk management00 Ratings1.13 Ratings
Best Alternatives
Bigin by Zoho CRMMaximizer CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMMaximizer CRM
Likelihood to Recommend
9.0
(20 ratings)
1.1
(5 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
7.3
(7 ratings)
1.0
(1 ratings)
Support Rating
5.9
(7 ratings)
1.0
(2 ratings)
User Testimonials
Bigin by Zoho CRMMaximizer CRM
Likelihood to Recommend
Zoho
It's perfect for small businesses that need a tool that can be ready to run in a few days and avoid a long learning curve. If you want to integrate it with your marketing, you might need a better tool, but to be honest, I haven't really tried that yet. So, for what we do at the moment, it does 100% of the job. Let's see as we grow if we see a need to evolve to something more complex.
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Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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Pros
Zoho
  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
Read full review
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Read full review
Cons
Zoho
  • Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
  • Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
  • Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.
Read full review
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
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Likelihood to Renew
Zoho
Because it is good.
Read full review
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Read full review
Usability
Zoho
It has some great functions that are very easy to use and user-friendly, however overall it is not a very robust system and the fact that it only does sales and not the rest of the cycle for an organization makes it very limiting. There are a lot of functions that are very basic, but for the price it does offer a lot of value for a smaller company that just needs basic functions to track.
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Maximizer Services, Inc.
The CRM didn’t have the capability I expected
Read full review
Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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Alternatives Considered
Zoho
Bigin by Zoho CRM seems to be better targeted towards the direction we want to go. I did like the feature with Liondesk with the ability to send video emails for marketing as well as the Video testing ability. I'm still talking with them regarding those 2 features as they're different, and in 2024, you need to be set yourself apart.
Read full review
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Read full review
Return on Investment
Zoho
  • Through email marketing, both formal and informal discussions or communications are made.
  • Also, no losing of clients details, and when their contact is required, we never incur other costs.
  • The analytical reporting from Bigin acts as a basic software for decisions and planning.
Read full review
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo