Bigin by Zoho CRM vs. Revenue Grid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.3 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Revenue Grid
Score 8.0 out of 10
N/A
Revenue Grid is an AI Guided Selling platform that nudges sales teams with step-by-step guidance towards actions that bring the best results, shows deals at risk, and prioritizes tactics with the greatest impact. Guided Selling is a new concept in B2B selling that focuses on the needs and challenges of sales teams. The vendor states their philosophy is to provide step-by-step guidance on each deal reps have in their pipeline and help sales teams be in…N/A
Pricing
Bigin by Zoho CRMRevenue Grid
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMRevenue Grid
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Bigin by Zoho CRMRevenue Grid
Top Pros
Top Cons
Features
Bigin by Zoho CRMRevenue Grid
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.5
25 Ratings
10% above category average
Revenue Grid
-
Ratings
Customer data management / contact management8.822 Ratings00 Ratings
Workflow management8.423 Ratings00 Ratings
Opportunity management8.823 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.921 Ratings00 Ratings
Contract management8.21 Ratings00 Ratings
Interaction tracking8.923 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.3
20 Ratings
9% above category average
Revenue Grid
-
Ratings
Lead management9.119 Ratings00 Ratings
Email marketing7.518 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.5
22 Ratings
11% above category average
Revenue Grid
-
Ratings
Task management8.522 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.3
24 Ratings
9% above category average
Revenue Grid
-
Ratings
Pipeline visualization8.624 Ratings00 Ratings
Customizable reports7.922 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.7
24 Ratings
14% above category average
Revenue Grid
-
Ratings
Custom fields8.724 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.5
23 Ratings
2% above category average
Revenue Grid
-
Ratings
Single sign-on capability8.618 Ratings00 Ratings
Role-based user permissions8.423 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.9
13 Ratings
5% below category average
Revenue Grid
-
Ratings
Social data6.712 Ratings00 Ratings
Social engagement7.212 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.2
16 Ratings
13% above category average
Revenue Grid
-
Ratings
Marketing automation8.216 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.9
23 Ratings
17% above category average
Revenue Grid
-
Ratings
Mobile access8.923 Ratings00 Ratings
Best Alternatives
Bigin by Zoho CRMRevenue Grid
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Clari
Clari
Score 8.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Clari
Clari
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMRevenue Grid
Likelihood to Recommend
9.0
(25 ratings)
8.0
(4 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.0
(1 ratings)
Usability
7.3
(7 ratings)
10.0
(1 ratings)
Support Rating
5.9
(7 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Bigin by Zoho CRMRevenue Grid
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
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Revenue Grid
If you are using Office365 and it is within your budget, utilizing SmartCloud Connect as an interface with a CRM is a no-brainer. It remains hidden when Outlook opens, but with an email selected you can open it with a single click. It then allows you to associate the email and even attachments with email addresses that were included in the to, cc, or from sections of the email. It's a very intuitive user interface and saves time in email tracking.
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Pros
Zoho
  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
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Revenue Grid
  • Integration with SF
  • Logging call
  • Creating new task and events
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Cons
Zoho
  • The CRM is majorly for small teams and does not have use cases for bigger organizations
  • It needs to add some add-on features like email automation and journey creation from CRM itself.
  • There is room for improvement in some specific use cases, like adding enrichment to leads manually or API integrated.
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Revenue Grid
  • Sometimes my plugin gets disconnected from my Gmail. This needs to be fixed.
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Likelihood to Renew
Zoho
Because it is good.
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Revenue Grid
Because of the issues we have been having regarding connectivity and instability of the google extension. At some point if this is not handled we may have to find a new vendor to support our needs
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Usability
Zoho
It has some great functions that are very easy to use and user-friendly, however overall it is not a very robust system and the fact that it only does sales and not the rest of the cycle for an organization makes it very limiting. There are a lot of functions that are very basic, but for the price it does offer a lot of value for a smaller company that just needs basic functions to track.
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Revenue Grid
Super easy to use when it is working properly
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Revenue Grid
Sometimes they ask for way to much information. They need screenshots, full event names, date and times events were set (Which can be very difficult when you have a reoccurring meeting that was originally set years ago)
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Online Training
Zoho
No answers on this topic
Revenue Grid
Super easy walk thorough. I believe it was a 1 hours session
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Implementation Rating
Zoho
No answers on this topic
Revenue Grid
Super easy to setup and maintain
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
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Revenue Grid
Out of all the other utilities we've used, SmartCloud connect seems to be the most stable. The other interfaces sometimes caused glitchy integrations with Outlook, requiring a user to restart the add-in to restore functionality, but so far that has not been the case with SmartCloud Connect. SmartCloud connect also allows you to connect to different CRM's instead of just one, which means you can still use it when migrating between CRM's.
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Return on Investment
Zoho
  • Reaching more possible customers quickly and with less effort. The fact of being able to automate sending to our contact database, which has previously been tagged and categorized, has allowed us to send information in a more agile way (previously we simply used Outlook, without any type of automation).
  • Automatically consulting all the email history you have with any of the contacts has allowed us to be more efficient and avoid duplication in communications.
  • The process of implementing and integrating Bigin in our company, although it was not difficult, we found some difficulties to synchronize the database loaded in Bigin by Zoho CRM with our Office365 account.
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Revenue Grid
  • It has just made me more proficient.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Revenue Grid Screenshots

Screenshot of Revenue Guide - signals, guided sellingScreenshot of Revenue Inbox - Email sidebarScreenshot of Real time contextual coachingScreenshot of Relationship intelligenceScreenshot of Complete team visibility