What users are saying about
2 Ratings
2 Ratings
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Score 10 out of 100
1 Rating
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Score 1 out of 100

Attribute Ratings

  • Bigleaf is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Bigleaf

100%
1 Rating
1.0

SD-WAN Concierge

10%
1 Rating

Support Rating

10.0

Bigleaf

100%
2 Ratings

SD-WAN Concierge

N/A
0 Ratings

Likelihood to Recommend

Bigleaf Networks

Bigleaf is great for getting good performance out of two mediocre ISPs. Bigleaf is great for getting the combined bandwidth of two or more ISPs without having to subscribe to higher tiers with the ISP. I can't imagine Bigleaf would do much good for a business with only one ISP. Reporting with Bigleaf is helpful in documenting any issues with an ISP - I can show an ISP performance history if we experience a problem.
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Windstream

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
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Pros

Bigleaf Networks

  • Does not add a security layer - We have our own security layer and did not want an additional one.
  • Combines bandwidth from multiple ISPs to provide a bigger pipe.
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Windstream

  • Failover is easy, no single point of failure, provided you have the bandwidth.
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Cons

Bigleaf Networks

  • I can't think of anything to add here. It perfectly meets our needs!
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Windstream

  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
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Pricing Details

Bigleaf

Starting Price

Editions & Modules

Bigleaf editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SD-WAN Concierge

    Starting Price

    Editions & Modules

    SD-WAN Concierge editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Bigleaf Networks

      Any time we've had a problem, Bigleaf support has been readily available in English. Support seems competent, and when one hardware device failed we were quickly provided with a replacement
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      Windstream

      No answers on this topic

      Alternatives Considered

      Bigleaf Networks

      Bigleaf doesn't add a security layer. Competitors we looked at all bundled in security from Cisco or Fortinet, and we didn't want to learn another product and have a competing security layer. With Bigleaf we are able to leverage our existing security solution.
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      Windstream

      No answers on this topic

      Return on Investment

      Bigleaf Networks

      • Bigleaf has dramatically improved our internet uptime and provides metrics to track that.
      • Bigleaf protects our internet performance by balancing ISPs so we don't experience poor performance when one ISP has a problem.
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      Windstream

      • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
      • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
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