Likelihood to Recommend Bigleaf is great for getting good performance out of two mediocre ISPs. Bigleaf is great for getting the combined bandwidth of two or more ISPs without having to subscribe to higher tiers with the ISP. I can't imagine Bigleaf would do much good for a business with only one ISP. Reporting with Bigleaf is helpful in documenting any issues with an ISP - I can show an ISP performance history if we experience a problem.
Read full review Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
Read full review Pros Does not add a security layer - We have our own security layer and did not want an additional one. Combines bandwidth from multiple ISPs to provide a bigger pipe. Read full review Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school. Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy. Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low. Reporting is phenomenal, however you can get death by details very easily. Read full review Cons I can't think of anything to add here. It perfectly meets our needs! Read full review The full suite can be expensive for business but will be powerful enough. The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it. I would like to see it promoted for mid to large businesses as I think it can handle it. Read full review Likelihood to Renew Service renewal is in Feb 2021. We will be renewing!
Read full review Support Rating Any time we've had a problem, Bigleaf support has been readily available in English. Support seems competent, and when one hardware device failed we were quickly provided with a replacement
Read full review I haven't used them much, but they did answer my question quickly.
Read full review Alternatives Considered Bigleaf doesn't add a security layer. Competitors we looked at all bundled in security from Cisco or Fortinet, and we didn't want to learn another product and have a competing security layer. With Bigleaf we are able to leverage our existing security solution.
Read full review NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
Read full review Return on Investment Bigleaf has dramatically improved our internet uptime and provides metrics to track that. Bigleaf protects our internet performance by balancing ISPs so we don't experience poor performance when one ISP has a problem. Read full review The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities. The only negative is complaints from end users about the restrictions. Read full review ScreenShots