What users are saying about
12 Ratings
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Top Rated
1462 Ratings
12 Ratings
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Score 9 out of 100

GoToMeeting

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Top Rated
1462 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

BigMarker

Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.
Kate Woodward | TrustRadius Reviewer

GoToMeeting

GoToMeeting has allowed us to do away with a desk phone. With a headset and a laptop, calls are able to be taken whether you're in the office or remote. This platform is really ideal for today's workforce. I can't see an instance where it would not be appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

BigMarker
9.3
GoToMeeting
Dashboards
BigMarker
8.9
GoToMeeting
Data exportability
BigMarker
9.6
GoToMeeting

Performance & Compatibility of Online Events Software

BigMarker
7.9
GoToMeeting
7.9
High quality audio
BigMarker
9.1
GoToMeeting
8.5
Mobile support
BigMarker
6.7
GoToMeeting
7.7
High quality video
BigMarker
GoToMeeting
8.4
Low bandwidth requirements
BigMarker
GoToMeeting
7.0

Online Meetings / Events

BigMarker
8.7
GoToMeeting
8.2
Calendar integration
BigMarker
7.1
GoToMeeting
8.5
Record meetings / events
BigMarker
9.3
GoToMeeting
8.4
Slideshows
BigMarker
9.1
GoToMeeting
8.3
Event registration
BigMarker
9.2
GoToMeeting
Meeting initiation
BigMarker
GoToMeeting
8.5
Integrates with social media
BigMarker
GoToMeeting
7.4

Online Events Collaboration

BigMarker
9.4
GoToMeeting
8.3
Audience polling
BigMarker
9.3
GoToMeeting
8.3
Q&A
BigMarker
9.6
GoToMeeting
8.2
Live chat
BigMarker
GoToMeeting
8.3

Online Events Security

BigMarker
9.2
GoToMeeting
8.3
Participant roles & permissions
BigMarker
9.2
GoToMeeting
8.3
Confidential attendee list
BigMarker
9.2
GoToMeeting
8.3
User authentication
BigMarker
GoToMeeting
8.3

Online Events Marketing

BigMarker
8.4
GoToMeeting
Branding options
BigMarker
8.5
GoToMeeting
Integration to Marketing Automation
BigMarker
8.4
GoToMeeting

Screen Sharing

BigMarker
GoToMeeting
8.4
Desktop sharing
BigMarker
GoToMeeting
8.8
Whiteboards
BigMarker
GoToMeeting
8.0

Pros

BigMarker

  • Live streamed events
  • Webinar style training
  • Marketing and Automated webinars
  • Ticketing for Digital events and training
Anonymous | TrustRadius Reviewer

GoToMeeting

  • The record session feature is really good add on here.
  • GoToMeeting allows the meeting to continue even if it exceeds the time of the scheduled meeting. The meeting continues to run unlike zoom where it gets disconnected automatically when the time is over.
  • The audio quality is better than a lot of tools in the market.
  • It can run smoothly on windows and mac devices.
Anonymous | TrustRadius Reviewer

Cons

BigMarker

  • Really need BigMarker to create a white label offering so I can embed it into my website without hassle for members to sign up.
  • Would love to be able to stream my webinars to Facebook and other social platforms.
  • Need picture resizing to be working well because a lot of my pictures are not resized automatically.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • When they are a lot of people in the meeting it starts lagging
  • The pricing is really high compared to other similar software
  • If you enter the meeting using a mobile device you can have a lot of issues even if your internet connection is perfect.
Lusine Petrosyan | TrustRadius Reviewer

Likelihood to Renew

BigMarker

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.7
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

BigMarker

BigMarker 8.5
Based on 2 answers
The dashboard is very easy to use, I have been using
this as a go-to platform in the pandemic days and still using it for online webinars
and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
Kate Woodward | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.5
Based on 29 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

BigMarker

BigMarker 8.5
Based on 2 answers
There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

BigMarker

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

BigMarker

I've been using this for so long I honestly don't know what else is out there. I am THAT satisfied!
Anonymous | TrustRadius Reviewer

GoToMeeting

I prefer to use Zoom, as it seems to be more widely adopted by my industry. Matching up technologies is one of the first hurdles when trying to sell in a virtual environment. Also, Zoom seems to have more application integrations that can be added to its suite. We use an industry app for virtual conferences and trade shows that will only work on the Zoom platform.
Anonymous | TrustRadius Reviewer

Return on Investment

BigMarker

  • Haven't seen a tangible ROI yet, but I can say it's made communication easier.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BigMarker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BigMarker Editions & Modules

Edition
Starter Plan$791
Elite Plan$1591
Premier Plan$2991
White Label PlanContact sales team
  1. per month
Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12.001
Business$16.002
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

BigMarker
9.1
GoToMeeting
8.2

Likelihood to Renew

BigMarker
GoToMeeting
7.7

Usability

BigMarker
8.5
GoToMeeting
8.5

Support Rating

BigMarker
8.5
GoToMeeting
8.4

Online Training

BigMarker
GoToMeeting
7.3

Implementation Rating

BigMarker
GoToMeeting
10.0

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