Likelihood to Recommend Being a user of BigMarker I am fully satisfied with their program and the features they are offering to me. Clear UI with easy to use interface helping me a lot to set up everything in minutes. Definitely recommend this masterpiece to other business to use it for effective virtual collaborations.
Read full review Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over
Google Meet or Zoom.
Read full review Pros Live streamed events Webinar style training Marketing and Automated webinars Ticketing for Digital events and training Read full review Awesome for managing several sets of panelists Very easy to manage event attendees Love the chat functionality during the events, enabling the audience to connect with each other Hugely simple for anyone with little tech knowledge to design and run an event Cost effective for the volume of events we run, where we need scale and quality Live streaming an event is also very well catered for Branding across the platform is simple to implement Read full review Cons Really need BigMarker to create a white label offering so I can embed it into my website without hassle for members to sign up. Would love to be able to stream my webinars to Facebook and other social platforms. Need picture resizing to be working well because a lot of my pictures are not resized automatically. Read full review The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests. I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are. Read full review Likelihood to Renew We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review Usability The dashboard is very easy to use, I have been using this as a go-to platform in the pandemic days and still using it for online webinars and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
Read full review I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Read full review Support Rating There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
Read full review For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review Alternatives Considered I've been using this for so long I honestly don't know what else is out there. I am THAT satisfied!
Read full review We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Read full review Return on Investment Haven't seen a tangible ROI yet, but I can say it's made communication easier. Read full review Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees. The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event. Read full review ScreenShots