BigPanda vs. AIOps from Broadcom

If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.

Incentivized

For servers and Network monitoring Broadom products easily delivers outcome, they offer great depth and breadth of monitoring. DX IM covers 140+ technologies in case of Data center monitoring, tremendous alerts and metric collection. Network monitoring product is well mature and offers end to end monitoring of network , these two products offer great monitoring of on prem data center and network infrastructure. DX APM is another powerfull product for application performance monitoring and analytic. AIOps is a suite of products, Powerfull products such as DX IM & DX NetOps should be offered as SaaS service, these two products cover full data center monitoring or cloud infra monitoring. If they move them to SaaS it will attract many opportunities of monitoring

Incentivized

• Alert correlation feature helps in grouping similar alerts together
• Alert Enrichment to enhance the data after it arrives on the tool
• Integration with multiple tools
• The console is very user friendly and provides ease of administration

Incentivized

• Tool should have a feature to query the data
• The dashboard feature needs improvement
• It should have a dark mode

Incentivized

Broadcom AIOps Suite has all the products to achieve the full stake observability and they very tightly integrated to each other.

Incentivized

Broadcom support was awesome, Professional team was available as on demand. Technical support folks follow the diagnostic process and deliver the customer satisfaction

Incentivized

TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.

Incentivized

• BIgPanda is very easy to implement and use
• Better than the previous tool, provides more functionality
• BIgPanda's alert enrichment feature very helpful

Incentivized