BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.
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Splunk Infrastructure Monitoring
Score 8.3 out of 10
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SignalFX is Real-Time Cloud Monitoring and Observability for Infrastructure, Microservices and Applications. SignalFX was acquired by Splunk in August 2019. SignalFX Infrastructure Monitoring provides real-time cloud monitoring and observability platform for infrastructure, microservices and DevOps. A new SignalFX product, SignalFx Microservices APM, was released March 2020 to detect issues, provide real-time app troubleshooting, and future-proof expectations.
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.
SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.
Comprehensive Monitoring and Observability: Splunk Infrastructure Monitoring offers a comprehensive solution for monitoring and observability of modern, distributed applications and infrastructure. With the ability to monitor metrics, traces, and logs in real-time, organizations can gain deep insights into the health and performance of their systems.Real-Time Alerting and Anomaly Detection: Splunk Infrastructure Monitoring provides real-time alerting and anomaly detection, enabling organizations to proactively identify and address issues before they impact users. This can help improve the reliability and availability of critical systems, reducing downtime and minimizing the impact of incidents.Cloud-Native Monitoring: Splunk Infrastructure Monitoring is designed to support cloud-native architectures and environments, including Kubernetes and serverless platforms. This makes it an ideal solution for organizations that are adopting cloud technologies and need to monitor and manage complex, dynamic systems.Easy to Use and Configure: Splunk Infrastructure Monitoring is easy to use and configure, with an intuitive user interface and out-of-the-box integrations with many popular tools and platforms. This can help organizations get up and running quickly and minimize the time and resources required to implement and maintain monitoring and observability solutions.
I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.
Splunk Infrastructure Monitoring provides an excellent support experience for customers, offering a range of resources to ensure that users get the most out of their monitoring solution. The support team is knowledgeable and responsive, providing quick and effective assistance to resolve any issues that may arise.One of the key strengths of Splunk Infrastructure Monitoring support is the extensive documentation and online resources available to customers. The Splunk documentation library is comprehensive and well-organized, providing detailed information on every aspect of the product. In addition, the Splunk community is active and engaged, providing a wealth of user-generated content, including tips, tricks, and best practices for using the product.In addition to the extensive documentation and community resources, Splunk Infrastructure Monitoring provides a range of support options to meet the needs of different customers. These include email and phone support, as well as a web-based support portal where customers can submit and track support requests. The support team is responsive and knowledgeable, providing timely and effective assistance to ensure that customers get the most out of their monitoring solution.
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.
Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
Helped us find historical info about instances/apps.