BigPanda vs. Lakeside Digital Experience Cloud, powered by SysTrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigPanda
Score 8.0 out of 10
N/A
BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.N/A
Lakeside Digital Experience Cloud, powered by SysTrack
Score 6.9 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
Pricing
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Top Pros
Top Cons
Best Alternatives
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Small Businesses
Sentry
Sentry
Score 8.8 out of 10
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.8 out of 10
Medium-sized Companies
Sentry
Sentry
Score 8.8 out of 10
ThousandEyes
ThousandEyes
Score 8.9 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.2 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Likelihood to Recommend
9.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
BigPandaLakeside Digital Experience Cloud, powered by SysTrack
Likelihood to Recommend
BigPanda
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
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Lakeside Software
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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Pros
BigPanda
  • Alert correlation feature helps in grouping similar alerts together
  • Alert Enrichment to enhance the data after it arrives on the tool
  • Integration with multiple tools
  • The console is very user friendly and provides ease of administration
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Lakeside Software
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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Cons
BigPanda
  • Tool should have a feature to query the data
  • The dashboard feature needs improvement
  • It should have a dark mode
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Lakeside Software
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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Alternatives Considered
BigPanda
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
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Lakeside Software
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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Return on Investment
BigPanda
  • BIgPanda is very easy to implement and use
  • Better than the previous tool, provides more functionality
  • BIgPanda's alert enrichment feature very helpful
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Lakeside Software
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.