63 Reviews and Ratings
5 Reviews and Ratings
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform Incentivized
This is software that will be very useful for all companies since they will be able to control the entries and exits of their employees in their jobs, the hours worked, shift changes, and everything related to the performance of the staff. They will not have to worry about personnel planning because the software will do it.Incentivized
I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
The control of time and absences, allows us to keep all payroll, payments, and control of days worked, in order.Its interface is very intuitive and easy to master, we do not need technical service for installation or use.The activities that can be programmed automatically, such as alarms, mailings, and other activities, and facilitates daily work.Incentivized
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.Incentivized
The no guarantee of temporary employees returning to work is a big concern and accountability is difficultIncentivized
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.Incentivized
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.Incentivized
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly Incentivized
have not noticed a slow integration issue using QBOIncentivized
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.Incentivized
We were given a dedicated customer service rep that is there whenever we need them. Emails are answered within hours and the knowledge base they have has many of the answers including easy to follow how-to's. We haven't run into any issues that can't be solved in less than 24 hours.Incentivized
Monte and Tyler have been helpful with report assistance I called on recentlyIncentivized
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions Incentivized
Celayix is a flexible and powerful employee scheduling tool with a secure online cloud used to create and edit schedules. It is the very best automated scheduling solution that allows us to manage the workforce digitally and it is a great resource for any organization.Incentivized
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc. Incentivized
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.Incentivized
We needed to automate much of the shift allocations and this solution did it.The solution we picked had to have integrations such as Salesforce and Celayix has that.Incentivized