67 Reviews and Ratings
9 Reviews and Ratings
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.Incentivized
I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button Incentivized
I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
Safety Check provides details about safety of all flights.Its easy to see the flights and hotels that are in company policy.It is straight forward and you can pick the best choice for your movement.Incentivized
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.Incentivized
The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use itIncentivized
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.Incentivized
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.Incentivized
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly Incentivized
have not noticed a slow integration issue using QBOIncentivized
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.Incentivized
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.Incentivized
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions Incentivized
Deem seems much more efficient. Concur limited the types of hotels or flights that I was able to view. Perhaps they had some kind of admin settings on there blocking access to everything for me. But Deem was much easier and faster to use in my opinion.Incentivized
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc. Incentivized
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.Incentivized
We are able to compare travel tickets and choose best flight deals for travelling.With just one click, we can book flights and hotels.Incentivized