Likelihood to Recommend I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items can be captured against the sprint. 2) Product Owner can effectively track the story progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility across multiple teams, programs and agile portfolios, providing a centralized environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics, stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories around, burning hours. 6) It allows top leadership to visualize and report their strategic plans, giving all stakeholders the relevant data that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like Rally but here we don’t get customizations which is there in Jira where from workflow to issue everything can be customized based on your team/program/portfolio requirements. 3) Lot of navigation to access basic stuff. Example I want to go to bug attachment , there are lt of clicks & navigation need to do which should be pretty straightforward I feel.
Read full review Pros I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available. Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices. I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients. Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Automated saving of changes, no records can be lost because all items are saved in real-time. The watch function, optional but beneficial when managing multiple teams or projects. Read full review Cons For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices. Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this. Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Although Digital.ai Agility supports customizations, they can be somewhat cumbersome to set up and maintain The Analytics engine's user experience for digging into the data does not have the same feel as the rest of the system and, as a result, can be hard to work with Read full review Likelihood to Renew Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Usability Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Reliability and Availability BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Performance have not noticed a slow integration issue using QBO
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Support Rating The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
Gene Baker Vice President, Chief Architect, Development Manager and Software Engineer
Read full review Implementation Rating Monte and Tyler have been helpful with report assistance I called on recently
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Alternatives Considered I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
JIRA appears to be more extensible with the ability for Scrum, Kanban, bug/incident tracking, and the ability to customize dashboards. However, VersionOne's performance over the same teams is extremely fast in comparison and therefore allows users to be more productive over the same amount of time.
Read full review Scalability The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Return on Investment Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor. From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone. Read full review Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
It has made it easier to implement Agile processes. Since our team is fairly new to Agile, this has been extremely helpful. Our organization is quickly growing, and V1 has made it easier for new hires to look at everything that our team has in the works. Read full review ScreenShots BigTime Software Screenshots