BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$10
User per Month
Digital.ai Agility
Score 4.8 out of 10
N/A
Digital.ai Agility (formerly VersionOne) helps organizations harness the power of their people’s knowledge, processes, and technology to build agile practices that scale across the enterprise. Its capabilities enable organizations to align products and investments with strategic business goals by coordinating planning, tracking, and reporting work across large distributed companies. Digital.ai Agility connects business strategy with team execution, providing a unified view at all levels,…
Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items can be captured against the sprint. 2) Product Owner can effectively track the story progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility across multiple teams, programs and agile portfolios, providing a centralized environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics, stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories around, burning hours. 6) It allows top leadership to visualize and report their strategic plans, giving all stakeholders the relevant data that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like Rally but here we don’t get customizations which is there in Jira where from workflow to issue everything can be customized based on your team/program/portfolio requirements. 3) Lot of navigation to access basic stuff. Example I want to go to bug attachment , there are lt of clicks & navigation need to do which should be pretty straightforward I feel.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Saving of changes is inconsistent. Sometimes the changes appear to save automatically and other times the user needs to click the "Apply" button. Until the user is familiar with when this needs to happen, work can easily be lost.
This may be a setup configuration issue, but it would be good to be able to set the default team when creating stories. Too often stories are created and the user forgets to enter the team and they need to search the entire database for the story that was just created.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Usability
BigTime Software
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Support Rating
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Basecamp functions much differently from Version One and serves a different purpose, so it's kind of like comparing apples and oranges. However, both V1 and Basecamp have their pros and cons. V1 makes it easier to manage Agile processes, but Basecamp is more user-friendly and can be used for broader purposes. At our organization, we utilize both products. V1 is what we use to manage processes internally, and Basecamp is what we use to manage client-facing processes. If our organization wasn't Agile, I would prefer to use Basecamp for all project management (internal and client-facing), and have done so at previous organizations for which I've worked
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
I came in near the end of our use of VersionOne (we are migrating to Jira), and I don't operate or think at the business return (ROI) level. I'm not the one to comment on this!
I suspect that V1 added much clarity to the prioritization of work, and added visibility across entire teams. So I assume that it had a positive impact on returns.