What users are saying about
Top Rated
44 Ratings
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Top Rated
163 Ratings
Top Rated
44 Ratings
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Score 8.9 out of 100

isolved

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Top Rated
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Human Resource Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.4
    74%
    75 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    75 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.3
    63%
    65 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    67 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.2
    72%
    31 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.6
    76%
    53 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.6
    86%
    51 Ratings

    Payroll Management

    BigTime Software

    Feature Set Not Supported
    N/A
    8.1

    isolved

    81%
    isolved ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    96 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    37 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.3
    83%
    61 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.1
    71%
    67 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.7
    87%
    97 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.5
    75%
    78 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.6
    86%
    50 Ratings

    Leave and Attendance Management

    BigTime Software

    Feature Set Not Supported
    N/A
    6.8

    isolved

    68%
    isolved ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    6.5
    65%
    60 Ratings

    Balance details

    N/A
    0 Ratings
    6.9
    69%
    74 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    6.9
    69%
    56 Ratings

    Employee Self Service

    BigTime Software

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.7
    77%
    91 Ratings

    Update personal information

    N/A
    0 Ratings
    7.7
    77%
    87 Ratings

    View company policy documentation

    N/A
    0 Ratings
    6.1
    61%
    50 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.6
    76%
    27 Ratings

    View job history

    N/A
    0 Ratings
    8.1
    81%
    69 Ratings

    Asset Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.1

    isolved

    71%
    isolved ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.1
    71%
    17 Ratings

    HR Reporting

    BigTime Software

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.2
    72%
    75 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.2
    72%
    78 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.8
    78%
    34 Ratings

    Onboarding

    BigTime Software

    Feature Set Not Supported
    N/A
    7.2

    isolved

    72%
    isolved ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.0
    70%
    60 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.4
    74%
    34 Ratings

    Performance and Goals

    BigTime Software

    Feature Set Not Supported
    N/A
    7.0

    isolved

    70%
    isolved ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.1
    71%
    10 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    6.7
    67%
    8 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Performance Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.6

    isolved

    76%
    isolved ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.3
    73%
    22 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.5
    75%
    23 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    25 Ratings

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.9
    79%
    22 Ratings

    Succession Planning

    BigTime Software

    Feature Set Not Supported
    N/A
    7.9

    isolved

    79%
    isolved ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.6
    76%
    11 Ratings

    Candidate search

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Candidate development

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Recruiting / ATS

    BigTime Software

    Feature Set Not Supported
    N/A
    7.2

    isolved

    72%
    isolved ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    15 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    16 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.2
    72%
    16 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.7
    77%
    17 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    5.5
    55%
    23 Ratings

    Attribute Ratings

    • BigTime Software is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
    • BigTime Software and isolved are tied in 1 area: Usability

    Likelihood to Recommend

    8.8

    BigTime Software

    88%
    25 Ratings
    7.7

    isolved

    77%
    111 Ratings

    Likelihood to Renew

    9.6

    BigTime Software

    96%
    2 Ratings
    8.7

    isolved

    87%
    14 Ratings

    Usability

    8.8

    BigTime Software

    88%
    2 Ratings
    8.8

    isolved

    88%
    5 Ratings

    Availability

    BigTime Software

    N/A
    0 Ratings
    8.8

    isolved

    88%
    4 Ratings

    Performance

    BigTime Software

    N/A
    0 Ratings
    8.6

    isolved

    86%
    2 Ratings

    Support Rating

    9.0

    BigTime Software

    90%
    4 Ratings
    5.3

    isolved

    53%
    12 Ratings

    In-Person Training

    BigTime Software

    N/A
    0 Ratings
    9.1

    isolved

    91%
    1 Rating

    Online Training

    BigTime Software

    N/A
    0 Ratings
    8.8

    isolved

    88%
    2 Ratings

    Implementation Rating

    BigTime Software

    N/A
    0 Ratings
    8.8

    isolved

    88%
    11 Ratings

    Configurability

    BigTime Software

    N/A
    0 Ratings
    8.6

    isolved

    86%
    2 Ratings

    Ease of integration

    BigTime Software

    N/A
    0 Ratings
    7.3

    isolved

    73%
    1 Rating

    Product Scalability

    BigTime Software

    N/A
    0 Ratings
    8.8

    isolved

    88%
    3 Ratings

    Vendor post-sale

    BigTime Software

    N/A
    0 Ratings
    5.5

    isolved

    55%
    3 Ratings

    Vendor pre-sale

    BigTime Software

    N/A
    0 Ratings
    6.0

    isolved

    60%
    3 Ratings

    Likelihood to Recommend

    BigTime Software

    Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
    Read full review

    isolved

    iSolved is well-suited for the accurate and timely processing of payroll, extensive use of reports and reporting features, and a dedicated customer service support representative who gets to know you and the needs of your company and payroll processing needs. iSolved is less appropriate if you are looking for a payroll company that can just simply process payroll if customer service is not a number one priority, and if you only need the basic reports (payroll summary and payroll register would be sufficient for your needs).
    Read full review

    Pros

    BigTime Software

    • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
    • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
    • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
    Read full review

    isolved

    • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
    • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
    • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
    Read full review

    Cons

    BigTime Software

    • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
    • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
    Read full review

    isolved

    • More reminder notifications would be great!
    • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
    • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
    Read full review

    Pricing Details

    BigTime Software

    Starting Price

    $0

    Editions & Modules

    BigTime Software editions and modules pricing
    EditionModules
    Express101
    Pro402
    Premier303
    EnterpriseCustom4

    Footnotes

    1. User per Month
    2. User per Month
    3. User per Month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    isolved

    Starting Price

    $4 Per Employee Per Month

    Editions & Modules

    isolved editions and modules pricing
    EditionModules
    isolved$4.001

    Footnotes

    1. Per Employee Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    BigTime Software

    Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
    Read full review

    isolved

    I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
    Read full review

    Usability

    BigTime Software

    Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
    Read full review

    isolved

    I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
    Read full review

    Reliability and Availability

    BigTime Software

    No answers on this topic

    isolved

    It's always online, always available.
    Read full review

    Performance

    BigTime Software

    No answers on this topic

    isolved

    Not too quickly. This could use some improvement maybe
    Read full review

    Support Rating

    BigTime Software

    The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
    Read full review

    isolved

    We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
    Read full review

    In-Person Training

    BigTime Software

    No answers on this topic

    isolved

    All over the phone, but it was comprehensive.
    Read full review

    Online Training

    BigTime Software

    No answers on this topic

    isolved

    The help videos are great
    Read full review

    Implementation Rating

    BigTime Software

    No answers on this topic

    isolved

    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
    Read full review

    Alternatives Considered

    BigTime Software

    I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
    Read full review

    isolved

    I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
    Read full review

    Scalability

    BigTime Software

    No answers on this topic

    isolved

    Works very well. No complaints.
    Read full review

    Return on Investment

    BigTime Software

    • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
    • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
    Read full review

    isolved

    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Read full review

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