BigTime Software vs. isolved

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigTime Software
Score 8.0 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
isolved
Score 7.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Pricing
BigTime Softwareisolved
Editions & Modules
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
isolved
$4.00
Per Employee Per Month
Offerings
Pricing Offerings
BigTime Softwareisolved
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
BigTime Softwareisolved
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.3
150 Ratings
7% below category average
Employee demographic data00 Ratings8.0128 Ratings
Employment history00 Ratings7.0125 Ratings
Job profiles and administration00 Ratings7.8117 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.9123 Ratings
Organizational charting00 Ratings7.273 Ratings
Organization and location management00 Ratings7.398 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.792 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.8
160 Ratings
3% below category average
Pay calculation00 Ratings8.5156 Ratings
Support for external payroll vendors00 Ratings6.272 Ratings
Off-cycle/On-Demand payment00 Ratings7.1105 Ratings
Benefit plan administration00 Ratings7.3114 Ratings
Direct deposit files00 Ratings8.5155 Ratings
Salary revision and increment management00 Ratings8.3126 Ratings
Reimbursement management00 Ratings8.484 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.3
132 Ratings
10% below category average
Approval workflow00 Ratings7.1106 Ratings
Balance details00 Ratings7.6129 Ratings
Annual carry-forward and encashment00 Ratings7.398 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BigTime Software
-
Ratings
isolved
8.0
151 Ratings
2% below category average
View and generate pay and benefit information00 Ratings8.1150 Ratings
Update personal information00 Ratings8.2144 Ratings
View company policy documentation00 Ratings8.195 Ratings
Employee recognition00 Ratings7.254 Ratings
View job history00 Ratings8.5117 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BigTime Software
-
Ratings
isolved
8.1
49 Ratings
4% above category average
Tracking of all physical assets00 Ratings8.149 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.5
140 Ratings
1% below category average
Report builder00 Ratings8.0133 Ratings
Pre-built reports00 Ratings7.1136 Ratings
Ability to combine HR data with external data00 Ratings7.570 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.6
114 Ratings
6% below category average
New hire portal00 Ratings7.6113 Ratings
Manager tracking tools00 Ratings7.778 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.6
36 Ratings
7% below category average
Corporate goal setting00 Ratings7.627 Ratings
Individual goal setting00 Ratings7.531 Ratings
Line-of sight-visibility00 Ratings7.527 Ratings
Performance tracking00 Ratings7.733 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.4
56 Ratings
7% below category average
Performance plans00 Ratings7.448 Ratings
Performance improvement plans00 Ratings7.447 Ratings
Review status tracking00 Ratings7.850 Ratings
Review reminders00 Ratings7.049 Ratings
Multiple review frequency00 Ratings7.445 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.6
35 Ratings
4% below category average
Create succession plans/pools00 Ratings7.623 Ratings
Candidate ranking00 Ratings7.530 Ratings
Candidate search00 Ratings7.532 Ratings
Candidate development00 Ratings7.626 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BigTime Software
-
Ratings
isolved
7.9
53 Ratings
1% above category average
Job Requisition Management00 Ratings7.840 Ratings
Company Website Posting00 Ratings8.248 Ratings
Publish to Social Media00 Ratings8.040 Ratings
Job Search Site Posting00 Ratings8.044 Ratings
Duplicate Candidate Prevention00 Ratings7.740 Ratings
Applicant Tracking00 Ratings8.143 Ratings
Notifications and Alerts00 Ratings7.851 Ratings
Best Alternatives
BigTime Softwareisolved
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Score 9.1 out of 10
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Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
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User Ratings
BigTime Softwareisolved
Likelihood to Recommend
9.7
(32 ratings)
7.8
(173 ratings)
Likelihood to Renew
9.6
(4 ratings)
9.9
(24 ratings)
Usability
8.1
(3 ratings)
8.1
(15 ratings)
Availability
8.2
(1 ratings)
9.1
(7 ratings)
Performance
9.1
(1 ratings)
8.8
(6 ratings)
Support Rating
9.0
(5 ratings)
7.6
(28 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.0
(7 ratings)
Implementation Rating
9.6
(2 ratings)
7.3
(13 ratings)
Configurability
-
(0 ratings)
7.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.6
(3 ratings)
Ease of integration
-
(0 ratings)
8.8
(4 ratings)
Product Scalability
8.2
(1 ratings)
8.5
(7 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(8 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(7 ratings)
User Testimonials
BigTime Softwareisolved
Likelihood to Recommend
BigTime Software
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
Read full review
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Pros
BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
Read full review
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
Read full review
Cons
BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Read full review
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Likelihood to Renew
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Usability
BigTime Software
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
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isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Reliability and Availability
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
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isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Performance
BigTime Software
have not noticed a slow integration issue using QBO
Read full review
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Support Rating
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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isolved
Overall support is very helpful, but members of our team have expressed frustration with allegedly needing to provide the same pieces of information repeatedly because the person they're working with doesn't seem to understand the issue or is missing their meaning, etc
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In-Person Training
BigTime Software
No answers on this topic
isolved
All over the phone, but it was comprehensive.
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Online Training
BigTime Software
No answers on this topic
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Implementation Rating
BigTime Software
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
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isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Alternatives Considered
BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Contract Terms and Pricing Model
BigTime Software
No answers on this topic
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Scalability
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
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isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Return on Investment
BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
Read full review
ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.