What users are saying about
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Top Rated
32 Ratings
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Top Rated
99 Ratings

BigTime Software

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Top Rated
32 Ratings
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Score 8.2 out of 100

isolved

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Top Rated
99 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

BigTime Software

The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service.

I can't imagine a scenario where someone could misuse this tool.
Tommy Parker | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BigTime Software
isolved
8.0
Employee demographic data
BigTime Software
isolved
9.0
Employment history
BigTime Software
isolved
9.0
Job profiles and administration
BigTime Software
isolved
7.5
Workflow for transfers, promotions, pay raises, etc.
BigTime Software
isolved
8.1
Organizational charting
BigTime Software
isolved
6.9
Organization and location management
BigTime Software
isolved
7.2
Compliance data (COBRA, OSHA, etc.)
BigTime Software
isolved
8.0

Payroll Management

BigTime Software
isolved
8.2
Pay calculation
BigTime Software
isolved
9.3
Support for external payroll vendors
BigTime Software
isolved
6.8
Off-cycle/On-Demand payment
BigTime Software
isolved
8.3
Benefit plan administration
BigTime Software
isolved
8.1
Direct deposit files
BigTime Software
isolved
9.2
Salary revision and increment management
BigTime Software
isolved
7.4
Reimbursement management
BigTime Software
isolved
8.3

Leave and Attendance Management

BigTime Software
isolved
8.1
Approval workflow
BigTime Software
isolved
7.7
Balance details
BigTime Software
isolved
8.3
Annual carry-forward and encashment
BigTime Software
isolved
8.2

Employee Self Service

BigTime Software
isolved
8.4
View and generate pay and benefit information
BigTime Software
isolved
9.0
Update personal information
BigTime Software
isolved
9.2
View company policy documentation
BigTime Software
isolved
7.8
Employee recognition
BigTime Software
isolved
7.1
View job history
BigTime Software
isolved
9.1

Asset Management

BigTime Software
isolved
8.1
Tracking of all physical assets
BigTime Software
isolved
8.1

HR Reporting

BigTime Software
isolved
8.0
Report builder
BigTime Software
isolved
8.1
Pre-built reports
BigTime Software
isolved
8.0
Ability to combine HR data with external data
BigTime Software
isolved
7.9

Onboarding

BigTime Software
isolved
8.0
New hire portal
BigTime Software
isolved
8.4
Manager tracking tools
BigTime Software
isolved
7.6

Performance and Goals

BigTime Software
isolved
7.2
Corporate goal setting
BigTime Software
isolved
7.4
Individual goal setting
BigTime Software
isolved
7.1
Line-of sight-visibility
BigTime Software
isolved
6.9
Performance tracking
BigTime Software
isolved
7.4

Performance Management

BigTime Software
isolved
7.5
Performance plans
BigTime Software
isolved
7.5
Performance improvement plans
BigTime Software
isolved
7.5
Review status tracking
BigTime Software
isolved
7.5
Review reminders
BigTime Software
isolved
7.6
Multiple review frequency
BigTime Software
isolved
7.4

Succession Planning

BigTime Software
isolved
6.9
Create succession plans/pools
BigTime Software
isolved
7.1
Candidate ranking
BigTime Software
isolved
7.1
Candidate search
BigTime Software
isolved
6.7
Candidate development
BigTime Software
isolved
6.8

Recruiting / ATS

BigTime Software
isolved
7.8
Job Requisition Management
BigTime Software
isolved
7.1
Company Website Posting
BigTime Software
isolved
7.6
Publish to Social Media
BigTime Software
isolved
8.3
Job Search Site Posting
BigTime Software
isolved
8.3
Duplicate Candidate Prevention
BigTime Software
isolved
7.9
Applicant Tracking
BigTime Software
isolved
7.6
Notifications and Alerts
BigTime Software
isolved
7.7

Pros

BigTime Software

  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
Anonymous | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

BigTime Software

  • I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
  • I would also like to see the bank reconciliation option implemented.
  • Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
Tommy Parker | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 13 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

BigTime Software

BigTime Software 7.3
Based on 1 answer
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great!
Anonymous | TrustRadius Reviewer

isolved

isolved 8.2
Based on 4 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 3 answers
Unless it is after 5pm, I am always able to connect with a representative for assistance
Melissa Gering | TrustRadius Reviewer

Performance

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 7.3
Based on 1 answer
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

BigTime Software

BigTime Software 8.2
Based on 5 answers
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Heather Brumbaugh | TrustRadius Reviewer

isolved

isolved 9.2
Based on 8 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

BigTime Software

No answers on this topic

isolved

I did not have in-person training
Melissa Gering | TrustRadius Reviewer

Online Training

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 1 answer
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 10 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BigTime Software

While they have similar capabilities, our main reason for switching to BigTime Software was that Harvest could not reconcile expenses and labor hours into one budget line item, which threw off entire project budgets. In this regard, BigTime Software is more accurate and a much more powerful tool. While it's not as intuitive or aesthetically appealing, BigTime Software is a much better fit for our business.
Anonymous | TrustRadius Reviewer

isolved

We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
Anonymous | TrustRadius Reviewer

Scalability

BigTime Software

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Works very well. No complaints.
Melissa Gering | TrustRadius Reviewer

Return on Investment

BigTime Software

  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
Bobak Tehrany, P.E., PTOE | TrustRadius Reviewer

isolved

  • The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
  • Employees have access to their paystubs, which reduces the number of requests for copies when they need them.
Roger Buckley | TrustRadius Reviewer

Screenshots

Pricing Details

BigTime Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BigTime Software Editions & Modules

Edition
Express$101
Pro$401
Premier$301
  1. User per Month
Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BigTime Software
8.1
isolved
7.8

Likelihood to Renew

BigTime Software
isolved
8.2

Usability

BigTime Software
7.3
isolved
8.2

Reliability and Availability

BigTime Software
isolved
8.2

Performance

BigTime Software
isolved
7.3

Support Rating

BigTime Software
8.2
isolved
9.2

Online Training

BigTime Software
isolved
8.2

Implementation Rating

BigTime Software
isolved
8.2

Scalability

BigTime Software
isolved
8.2

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