Likelihood to Recommend I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review MIP Fund Accounting is well suited to any company that has multiple funding sources and expenses that they need to keep a close track on. In non-profit organizations we are looked at closely and it is important to be able to accurately show where our revenue comes from and where it is going. MIP Fund Accounting can handle that easily. It is not a system I would recommend to a small business as there are so many features that they would not need for the cost to them, at least not the versions we use.
Read full review Pros I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available. Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices. I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients. Read full review General Ledger processing, including journal entries and reports Ability to download all reports directly to Excel and PDF formats Use of Grant codes to enable grant reporting by month/quarter/year Ability to have multiple departments and consolidate into groups for reporting Accounts Payable and Accounts Receivable cannot be out of balance Multiple ways to use the product including Cloud and Classic options, Visual menu or Standard (Top of screen) menus to select processes, many options we are not using in our simple organization Read full review Cons For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices. Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this. Read full review Could be more streamlined Could have a more basic version (it is a step up in complexity from quickbooks) When trying to go back to a previous page/task (the 'done' or 'back' buttons) sometimes do go back too far, but sometimes they do. More consistency of how those buttons work would help. Read full review Likelihood to Renew Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review I would give this software a high ranking for my use of it because I have a lot of experience setting it up properly. What I would like to learn more about this program is it's Drillpoint add on feature as this has a lot of potential to allow managers instant access to their financials and invoices when set up correctly
Read full review Usability Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review I have used this system for about 12 years now and I still learning how to use it. It always surprises me how there is another report to learn to achieve my data reporting goals. It is great to have a system that you have used long enough to feel comfortable with but also a system that allows you to learn new ways to report and enter data into the system
Read full review Reliability and Availability BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review I have rarely encountered any issues accessing MIP Fund Accounting over the years. On the rare occasions when availability was interrupted, the reasons were always found in-house when using the on-premises version. Since we have migrated to the MIP cloud, we have had no issues with availability. Any maintenance or updates are always communicated to us and are usually done outside of business hours.
Read full review Performance have not noticed a slow integration issue using QBO
Read full review We are able to generate reports in any format that we need to show the information that we have in a clear way that is easy for staff and our boards to read. We can easily run the reports agency-wide or break them down by fund or project, showing the details that we need.
Read full review Support Rating The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.
Read full review In-Person Training There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.
Read full review Online Training Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.
Read full review Implementation Rating Monte and Tyler have been helpful with report assistance I called on recently
Read full review Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.
Read full review Alternatives Considered I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review This is the first time I've worked in the non-profit world. Accounting is somewhat different so I am very glad to be using a product designed specifically for non-profits. Many accounting processes are similar of course, but it is nice to have them tailored to fit the requirements of a non-profit organization.
Read full review Scalability The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review The flexibility to create certain features are helpful and are designed to be easier on MIP Accounting Cloud. It has been easier than the MIP Accounting classic version. I may have not fully utilized the software to deploy across multiple departments other than generating revenue reports or expenses. As well as developing budget worksheets for our departments. Which are great as it is, but have not gone farther than that.
Read full review Return on Investment Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor. From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone. Read full review We don't use all the add-ons, but for the basic accounting that we need it for it is an excellent product. We have been using it since 2001. There are other products on the market, but this suits our needs completely. It is easy to learn, with a lot of online support. New staff learn to use the system quite easily. Read full review ScreenShots BigTime Software Screenshots MIP Fund Accounting Screenshots