Likelihood to Recommend I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review ProjectPlace has formats that ensure every project is handled in a friendly manner and that results attained are optimal. Besides, ProjectPlace has an excellent time locating system, where every action is well planned and resources channeled to meet the needs. Further, ProjectPlace has the conventional way of demand planning by learning the market.
Read full review Pros I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available. Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices. I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients. Read full review As a cloud based solution, Projectplace is one of the few true multiple location, multi person project management tools available for large teams. The reliability for large projects (with teams of anywhere between 50-200+ people) was a huge selling point for this and I witnessed this first hand. The Windows and Mac applications for Projectplace are well designed and work impressively well for a project management tool. I found most of the teams had either application installed on their machine and did not have any complaints about it. Features like AI and project management viewing styles like Kanban, Ganntt and others make the experience customizable for each user and made them adapt it to their preferred project management style. Read full review Cons For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices. Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this. Read full review Under the time tracking, it would be nice to have a set template that would load each week and not have to click a button to load the previous week's template. Somehow making it more intuitive. Having to add in each service line and each detail that I cover for every service line each week is a bit ridiculous. Read full review Likelihood to Renew Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review We're committed now & have >50 users on Projectplace. All our projects are now tracked in the tool. We this investment of time & training, the cost of maintaining Projectplace is relatively low for the benefit. So we will renew, even if there are some idiosyncrasies in the tool & there are opportunities for improvement.
Read full review Usability Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review Planview ProjectPlace is consistent in delivering the promised performance, which is a functional part that brings clarity. Further, Planview ProjectPlace increases the value of every transaction, where recording and documentation are well enhanced to bring a concrete way of business coordination. Finally, Planview ProjectPlace has an orderly way of bringing substantial communications.
Read full review Reliability and Availability BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review No downtime-issues since the implementation. It has been very stable
Read full review Performance have not noticed a slow integration issue using QBO
Read full review Support Rating The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review Planview ProjectPlace is quite complex, but it demands better engagement with various stakeholders to initiate a useful work environment. There are credible ways of establishing more live engagement, from direct chats and audio engagements. More so, Planview ProjectPlace is more formal, and this limits some users from outlining their demands or desires in matters of program performance.
Read full review Implementation Rating Monte and Tyler have been helpful with report assistance I called on recently
Read full review create an extensive change management process to help folks embrace the change
Read full review Alternatives Considered I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review It offers a simpler alternative that's easier to manage by the less tech-savvy people. I also think that Planview Projectplace has managed to keep the product updated compared to other project management tools.
Miro is perhaps the one that comes to mind, but while evaluating, we saw fewer issues with Planview Projectplace. Overall, the decision came down to the project manager, that had previous experience and recommended the product. For me, using a product from a smaller company is better because I know that there will be a focus on improving it, unlike, for example, Microsoft products that can be discontinued at any moment.
Read full review Scalability The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review It is a bit more difficult to fluently use in large scale implementations
Read full review Return on Investment Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor. From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone. Read full review [We have the] ability to support remote work through projects that scale across multiple groups We have large-scale quarterly projects, so the ability to save and duplicate project templates are helpful for us to keep track of tasks down to the specific card Read full review ScreenShots BigTime Software Screenshots Planview ProjectPlace Screenshots