BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Resource Guru
Score 8.0 out of 10
N/A
Resource Guru is presented as a fast, flexible way to schedule teams and projects. It enables users to: Manage people, equipment, and meeting rooms in one place Assign work, book time off, and edit schedules in seconds Track availability in real-time and avoid unrealistic workloads Keep a team up-to-date with personal dashboards and daily schedule emails Analyze utilization rates, clients, and projects for more accurate project forecasts and…
$4.16
per month per user
Pricing
BigTime Software
Resource Guru
Editions & Modules
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
Grasshopper Plan
$4.16
per user, per month
Blackbelt Plan
$6.65
per user, per month
Master Plan
$10
per user, per month
Offerings
Pricing Offerings
BigTime Software
Resource Guru
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
BigTime Software
Resource Guru
Features
BigTime Software
Resource Guru
Project Management
Comparison of Project Management features of Product A and Product B
BigTime Software
-
Ratings
Resource Guru
8.8
3 Ratings
15% above category average
Resource Management
00 Ratings
8.93 Ratings
Scheduling
00 Ratings
8.63 Ratings
Team Collaboration
00 Ratings
9.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
It is very well suited when different branches of the company reside in different countries or time zones. It allows the project manager to efficiently keep track of the progress of their team members. It reduces the need for intensive calls where the manager asks for an extensive check in and update from each individual person. It also allows the project manager to update tasks and timelines as needed.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Resource Guru is the only product of it's kind that I have used regularly. Slack is comparable in allowing communication between teams, but doesn't have nearly the functionality of Resource Guru. Resource Guru is the only product that I am aware of that manages tasks and deadlines between various team members, and can be accessed by all members.
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.