BigTime Software vs. Teamleader

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigTime Software
Score 7.3 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Teamleader
Score 6.1 out of 10
Small Businesses (1-50 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Pricing
BigTime SoftwareTeamleader
Editions & Modules
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
Offerings
Pricing Offerings
BigTime SoftwareTeamleader
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptional$29 2 users/month
Additional Details—extra user is + $12.00/user/month
More Pricing Information
Community Pulse
BigTime SoftwareTeamleader
Top Pros
Top Cons

No answers on this topic

Features
BigTime SoftwareTeamleader
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
8.6
2 Ratings
11% above category average
Customer data management / contact management00 Ratings8.02 Ratings
Workflow management00 Ratings5.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.02 Ratings
Quote & order management00 Ratings10.01 Ratings
Interaction tracking00 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
8.3
1 Ratings
10% above category average
Case management00 Ratings10.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
10.0
1 Ratings
27% above category average
Lead management00 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
9.0
2 Ratings
17% above category average
Task management00 Ratings10.02 Ratings
Billing and invoicing management00 Ratings9.02 Ratings
Reporting00 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
6.5
1 Ratings
15% below category average
Custom fields00 Ratings7.01 Ratings
Custom objects00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
9.0
1 Ratings
8% above category average
Single sign-on capability00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
6.0
1 Ratings
19% below category average
Compensation management00 Ratings6.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
BigTime Software
-
Ratings
Teamleader
10.0
2 Ratings
30% above category average
Mobile access00 Ratings10.02 Ratings
Best Alternatives
BigTime SoftwareTeamleader
Small Businesses
Atera
Atera
Score 8.9 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.2 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.2 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigTime SoftwareTeamleader
Likelihood to Recommend
9.9
(32 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.8
(4 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
8.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
10.0
(1 ratings)
Implementation Rating
9.8
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
BigTime SoftwareTeamleader
Likelihood to Recommend
BigTime Software
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
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Teamleader
It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
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Pros
BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Teamleader
  • Comply clients data
  • Invoices
  • Track and measure time for projects
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Cons
BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Teamleader
  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
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Likelihood to Renew
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review
Teamleader
No answers on this topic
Usability
BigTime Software
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
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Teamleader
Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
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Reliability and Availability
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
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Teamleader
No answers on this topic
Performance
BigTime Software
have not noticed a slow integration issue using QBO
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Teamleader
No answers on this topic
Support Rating
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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Teamleader
Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
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Implementation Rating
BigTime Software
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
Read full review
Teamleader
No answers on this topic
Alternatives Considered
BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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Teamleader
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Read full review
Scalability
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
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Teamleader
No answers on this topic
Return on Investment
BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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Teamleader
  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Read full review
ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices