Likelihood to Recommend I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review Axonic Informationssysteme GmbH
Zenkit is a good tool to manage your own projects and sharing progress with colleagues. If you are looking for a tool to accomplish this use case, Zenkit would be my first recommendation.
Read full review Pros I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available. Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices. I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients. Read full review Axonic Informationssysteme GmbH
Multiple Views - Kanban.Cards, Lists, Tables & even Mindmaps Addition of custom fields which included numbers In table view this can be filtered & numbered fields can have totals at the top. Zenkit has handy pre-buitl templates for different kinds of use such a CRM Has the ability to change field content across cards via bulk action. Neat! Can have formulas in Cutom fields Calander syncs to Google calendar Can bulk import Trello lists & cards easily Read full review Cons For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices. Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this. Read full review Axonic Informationssysteme GmbH
There are some instances where the dashboard gets laggy and buggy. But goes back to normal in a few minutes Integrations still not that advanced--but there's still room for improvement Not recommended for teams with more than 6 people-- you will need to upgrade your account to Premium. Read full review Likelihood to Renew Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review Axonic Informationssysteme GmbH
Usability Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review Axonic Informationssysteme GmbH
Reliability and Availability BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review Axonic Informationssysteme GmbH
Performance have not noticed a slow integration issue using QBO
Read full review Axonic Informationssysteme GmbH
Support Rating The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review Axonic Informationssysteme GmbH
The support is always friendly and offers fast solutions if possible. Bugs were removed in the next hours after contacting the support. They have also a lot of tutorials and great documentation.
Read full review Implementation Rating Monte and Tyler have been helpful with report assistance I called on recently
Read full review Axonic Informationssysteme GmbH
Alternatives Considered I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review Axonic Informationssysteme GmbH
As described before, Zenkit adds a lot more flexibility to the things the other applications can do. But this also means that there is no predefined structure which might be helpful for some people. Zenkit is working on that and is releasing some apps building on the core, so that could improve over time.
Read full review Scalability The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review Axonic Informationssysteme GmbH
Return on Investment Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor. From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone. Read full review Axonic Informationssysteme GmbH
For the price, it is definitely worth a punt. Helped me manage tasks, processes and strategic goals thus saving time & being more efficient. SImple to learn & plenty of tutorials so onboarding was straightforward. Read full review ScreenShots BigTime Software Screenshots