What users are saying about
Top Rated
44 Ratings
19 Ratings
Top Rated
44 Ratings
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Score 8.9 out of 100
19 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Zoho Expense is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

BigTime Software

88%
25 Ratings
10.0

Zoho Expense

100%
4 Ratings

Likelihood to Renew

9.6

BigTime Software

96%
2 Ratings

Zoho Expense

N/A
0 Ratings

Usability

8.8

BigTime Software

88%
2 Ratings
10.0

Zoho Expense

100%
2 Ratings

Support Rating

9.0

BigTime Software

90%
4 Ratings
10.0

Zoho Expense

100%
4 Ratings

Likelihood to Recommend

BigTime Software

Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
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Zoho Corporation

Honestly probably works well for almost any company. I have used Expensify before and while Expensify may be a bit more polished, Zoho Expense is wonderful. Plus it integrates with all my other Zoho products including Books and CRM.
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Pros

BigTime Software

  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Zoho Corporation

  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons

BigTime Software

  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Zoho Corporation

  • Integration with Justworks HR platform.
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Pricing Details

BigTime Software

Starting Price

$0

Editions & Modules

BigTime Software editions and modules pricing
EditionModules
Express101
Pro402
Premier303
EnterpriseCustom4

Footnotes

  1. User per Month
  2. User per Month
  3. User per Month
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Zoho Expense

Starting Price

Editions & Modules

Zoho Expense editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    BigTime Software

    Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
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    Zoho Corporation

    No answers on this topic

    Usability

    BigTime Software

    Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
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    Zoho Corporation

    Extremely useful and well designed product.
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    Support Rating

    BigTime Software

    The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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    Zoho Corporation

    Anytime I email or chat I get a very quick reply.
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    Alternatives Considered

    BigTime Software

    I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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    Zoho Corporation

    I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.
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    Return on Investment

    BigTime Software

    • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
    • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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    Zoho Corporation

    • Expense reporting was a nightmare during the first year in our office. I was looking for a program that was user-friendly, affordable, accurate, and most of all -- integrated with QuickBooks Desktop. Zoho does all that. They also have a full suite of other apps that are able to be integrated.
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    Screenshots

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