What users are saying about
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125 Ratings

Bill.com

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125 Ratings
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Score 7.4 out of 100
16 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

For organizations that require in depth detail in their financials, meaning detailed records of every expense, Receipt Bank is a great option. Accounting firms that are preparing the books for their clients in a cloud atmosphere will most certainly appreciate the ease of use provided with Receipt Bank. But for organizations that are small in number of employees, and maybe they all have company credit cards and no expense reports, Receipt Bank isn't necessary. It's still a "nice to have" software, but not required because these types of employees won't be keeping copies of receipts anyway.
Alicia Gates, CPA | TrustRadius Reviewer

Feature Rating Comparison

Security

Bill.com
Dext Prepare (with Receipt Bank)
8.0
Single sign-on capability
Bill.com
Dext Prepare (with Receipt Bank)
8.2
Role-based user permissions
Bill.com
Dext Prepare (with Receipt Bank)
7.8

Reporting & Analytics

Bill.com
Dext Prepare (with Receipt Bank)
7.7
Dashboards
Bill.com
Dext Prepare (with Receipt Bank)
7.7
Standard reports
Bill.com
Dext Prepare (with Receipt Bank)
7.7

General Ledger and Configurable Accounting

Bill.com
Dext Prepare (with Receipt Bank)
8.4
Accounts receivable
Bill.com
Dext Prepare (with Receipt Bank)
8.6
Bank reconciliation
Bill.com
Dext Prepare (with Receipt Bank)
8.6
Expense management
Bill.com
Dext Prepare (with Receipt Bank)
8.6
Multi-currency support
Bill.com
Dext Prepare (with Receipt Bank)
8.6
Multi-division support
Bill.com
Dext Prepare (with Receipt Bank)
8.2
Regulations compliance
Bill.com
Dext Prepare (with Receipt Bank)
8.2
Self-service portal
Bill.com
Dext Prepare (with Receipt Bank)
8.5
Global Financial Support
Bill.com
Dext Prepare (with Receipt Bank)
8.2
Intercompany Accounting
Bill.com
Dext Prepare (with Receipt Bank)
8.2
Localizations
Bill.com
Dext Prepare (with Receipt Bank)
8.2

Customization

Bill.com
Dext Prepare (with Receipt Bank)
6.9
Plug-ins
Bill.com
Dext Prepare (with Receipt Bank)
6.9

Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

  • Key metrics on the submissions by clients and any delays. This allows for early identification where client may be struggling to get the information submitted to Receipt Bank, holding up the bookkeeping processing and ultimately delays in delivery of information to the clients.
  • Identifying unprocessed receipts sitting in the clients Receipt Bank file.. This assists in managing internal workflow and aiding team members who may find they need assistance in completing key tasks.
  • Identifying which clients are using Receipt Bank effectively and which clients need assistance. This can provide the opportunity to discuss with all clients what works well for them and what needs improvement by sharing some of the wins from other clients.
  • Providing managers the ability to review with ease the progress of Receipt Bank processing by client and by bookkeeper. This allows them to identify issues literally before they occur.
Tim Hoopmann | TrustRadius Reviewer

Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

  • The system to automatically pull invoices in from various online services is temperamental
  • Almost too many features for a micro business like ours
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill Aiton | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

No score
No answers yet
No answers on this topic

Usability

Bill.com

Bill.com 1.0
Based on 6 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

Dext Prepare (with Receipt Bank) 8.1
Based on 2 answers
It is very easy to use although some of the interface is a bit busy and there are a lot of features that I don't use or are not sure how/if I would use.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 12 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

No score
No answers yet
No answers on this topic

Performance

Bill.com

Bill.com 10.0
Based on 4 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

No score
No answers yet
No answers on this topic

Support Rating

Bill.com

Bill.com 7.5
Based on 31 answers
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that.I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

Dext Prepare (with Receipt Bank) 9.2
Based on 4 answers
I haven't had to use their support - I assume it is good, but the story of not needing it is better.
Robin Sands | TrustRadius Reviewer

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

No score
No answers yet
No answers on this topic

Implementation Rating

Bill.com

Bill.com 8.0
Based on 10 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

No score
No answers yet
No answers on this topic

Alternatives Considered

Bill.com

It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features
Sura Hart | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

Receipt Bank is superior to Wave in terms of its accuracy of reporting and allocating expenses. Even though there is a fee for Receipt Bank and Wave is free, the monthly fee for Receipt Bank is well worth the money, given the benefits
Nicola (Nicki) Morris | TrustRadius Reviewer

Return on Investment

Bill.com

  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Alicia Gates, CPA | TrustRadius Reviewer

Dext Prepare (with Receipt Bank)

  • Saves hours per month preparing for BAS.
  • While it doesn't equate to a direct ROI in terms of dollars and cents the time it gives me back as a small business owner is time I get to spend with my family instead of the computer.
  • Nothing negative has been identified.
Craig Jolly | TrustRadius Reviewer

Screenshots

Bill.com

Dext Prepare (with Receipt Bank)

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

Dext Prepare (with Receipt Bank)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dext Prepare (with Receipt Bank) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bill.com
6.3
Dext Prepare (with Receipt Bank)
8.8

Likelihood to Renew

Bill.com
8.9
Dext Prepare (with Receipt Bank)

Usability

Bill.com
1.0
Dext Prepare (with Receipt Bank)
8.1

Reliability and Availability

Bill.com
8.3
Dext Prepare (with Receipt Bank)

Performance

Bill.com
10.0
Dext Prepare (with Receipt Bank)

Support Rating

Bill.com
7.5
Dext Prepare (with Receipt Bank)
9.2

Online Training

Bill.com
9.0
Dext Prepare (with Receipt Bank)

Implementation Rating

Bill.com
8.0
Dext Prepare (with Receipt Bank)

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