BILL vs. Expensify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.5 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Expensify
Score 7.2 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$0
per month
Pricing
BILLExpensify
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
Collect
$5
per month per user
Control
$9
per month per user
Offerings
Pricing Offerings
BILLExpensify
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BILLExpensify
Considered Both Products
BILL
Chose BILL
It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal …
Chose BILL
In my last job, we used Clients and Profits (which isn't listed as a product). We switched from it to NetSuite and I believe used Epay to print checks from CSV import files generated from NetSuite. Bill.com seems way easier and streamlined.
Chose BILL
Bill.com is the only one that does both receivables and payables in one platform. Bill.com is more for that than it is for document management.
Chose BILL
Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting …
Chose BILL
Bill.com had just been implemented when I joined the company where I first used it. I never saw a need to look at anything else. In my current role, I turned to Bill.com again and had it up and running within a few hours.
Expensify
Chose Expensify
Pure efficiency and automation. Workday took way too long to process expenses and was not user-friendly. Quickbooks is great for tracking invoices, but just not as good as Expensify for expense management.
Chose Expensify
We tried using concur. Though it is probably a good system, it just did not work for us. We think Expensify, overall, is amazing.
Chose Expensify
Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great …
Top Pros
Top Cons
Features
BILLExpensify
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
3.5
4 Ratings
53% below category average
Expensify
6.5
6 Ratings
21% below category average
Customizable Approval Policies5.52 Ratings6.56 Ratings
Financial Document Management3.34 Ratings6.63 Ratings
Payment Status Tracking1.64 Ratings5.84 Ratings
Payment Audit Trail3.64 Ratings7.13 Ratings
Duplicate Bill Detection8.12 Ratings6.65 Ratings
Advanced OCR1.01 Ratings7.06 Ratings
Electronic Funds Transfer1.43 Ratings6.13 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
3.8
2 Ratings
36% below category average
Expensify
-
Ratings
Automated Accounts Payable Processes4.82 Ratings00 Ratings
Vendor Management5.52 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
BILL
-
Ratings
Expensify
6.6
6 Ratings
19% below category average
Employee Expense Reporting00 Ratings7.66 Ratings
Corporate Card Reconciliation00 Ratings5.53 Ratings
Best Alternatives
BILLExpensify
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Darwinbox
Darwinbox
Score 8.0 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BILLExpensify
Likelihood to Recommend
2.7
(64 ratings)
4.2
(94 ratings)
Likelihood to Renew
8.9
(13 ratings)
10.0
(8 ratings)
Usability
1.0
(6 ratings)
7.0
(1 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(17 ratings)
8.5
(42 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(5 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BILLExpensify
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Expensify
Expensify has been incredibly useful to me for many years. Considering I am using the free version, it's hard to find a better value! If your company does not have a good expense-capturing system, Expensify will save you hours on submitting reports. You can take a picture and toss the paper receipts right at the point of sale without worrying about losing them during your travels. If you have a small business, you can use it to track and organize regular expenses to make billable expenses and end-of-year taxes a whole lot easier.
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Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Expensify
  • Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
  • Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
  • Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Expensify
  • Make it easier to submit multiple receipts/files in one expense
  • Often times I get a warning that the value of a receipt doesn't match what I manually I inputted. So making Smart scanner a little smarter, essentially.
  • It would be fun to see stats about my expenses
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
Expensify
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
Expensify
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
Expensify
No answers on this topic
Performance
BILL
pretty fast usually
Read full review
Expensify
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Expensify
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Expensify
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
Expensify
No answers on this topic
Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
Expensify
Concur was a great product as well but Expensify offers the ability to quickly upload expenses and submit reports just the same. There is no free version with Concur, so for a small business that's interested in keeping costs down I would highly recommend Expensify.
Read full review
Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Expensify
  • Our organization no longer spends countless hours per month orchestrating the consolidation of data (MS Excel, typically) into our general ledger.
  • Our accounting department is no longer tasked with making sure the correct individuals have approved submitted reports.
  • Our accountants have a much easier time coding the reports that have been submitted by users. For the most part, we rely on users to code their submissions to the correct accounts.
Read full review
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

Expensify Screenshots

Screenshot of the Expensify financial management app for expenses and corporate cards.Screenshot of The Expensify Card, which offers up to 2% cash back and 50% off the monthly Expensify bill. It includes realtime alerts, spend limits, and auto-reconciliation.