BILL vs. Microsoft Dynamics 365 Finance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.9 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Microsoft Dynamics 365 Finance
Score 7.7 out of 10
N/A
Microsoft invites users to automate and modernize global financial operations with Dynamics 365 Finance. With it, users can monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth. It replaces the finance capability of the former Microsoft Dynamics AX (also Dynamics 365 for Finance and Operations), which was split off from that product's supply chain management capabilities allowing for more flexible pricing, and for customers to buy…N/A
Pricing
BILLMicrosoft Dynamics 365 Finance
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLMicrosoft Dynamics 365 Finance
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BILLMicrosoft Dynamics 365 Finance
Features
BILLMicrosoft Dynamics 365 Finance
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
7.3
8 Ratings
1% below category average
Microsoft Dynamics 365 Finance
-
Ratings
Customizable Approval Policies7.76 Ratings00 Ratings
Financial Document Management6.98 Ratings00 Ratings
Payment Status Tracking7.18 Ratings00 Ratings
Payment Audit Trail7.68 Ratings00 Ratings
Duplicate Bill Detection8.66 Ratings00 Ratings
Advanced OCR6.54 Ratings00 Ratings
Electronic Funds Transfer6.27 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
7.2
5 Ratings
6% above category average
Microsoft Dynamics 365 Finance
-
Ratings
Automated Accounts Payable Processes8.24 Ratings00 Ratings
Vendor Management8.45 Ratings00 Ratings
Tax Form Preparation5.12 Ratings00 Ratings
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BILLMicrosoft Dynamics 365 Finance
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User Ratings
BILLMicrosoft Dynamics 365 Finance
Likelihood to Recommend
6.7
(68 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(14 ratings)
-
(0 ratings)
Usability
8.5
(8 ratings)
10.0
(1 ratings)
Availability
8.0
(7 ratings)
-
(0 ratings)
Performance
6.0
(3 ratings)
-
(0 ratings)
Support Rating
7.4
(18 ratings)
8.0
(1 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(6 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BILLMicrosoft Dynamics 365 Finance
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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Microsoft
I think D365 has the ability to be useful for 90% of businesses out there. Its just a matter of if those costs make sense but as far as what is on the market today in my opinion MS is number 1.
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Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
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Microsoft
  • Full range of customization options
  • Documentation
  • Cross platform analytics with use of
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Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
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Microsoft
  • More clarity on features going away
  • New feature showcases
  • Demonstrations for how things were intended to be used
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Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
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Microsoft
No answers on this topic
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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Microsoft
It's extremely versatile, mirrored with so much documentation.
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Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Microsoft
No answers on this topic
Performance
BILL
Load times can be slow after long use.
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Microsoft
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Microsoft
They are good, but there is always room to be better.
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Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
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Microsoft
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
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Microsoft
No answers on this topic
Alternatives Considered
BILL
1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
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Microsoft
I have used everything from industry standard TMS systems to SAP to various BIs like Tableau and Power BI. The point is my background is varied, but what's nice is being it's MS anything you already use that is also Microsoft will make Microsoft Dynamics 365 Finance feel way more natural and native, being you have used MS products for years likely.
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Contract Terms and Pricing Model
BILL
None, all good.
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Microsoft
No answers on this topic
Scalability
BILL
We have multiple locations, and everything works fine.
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Microsoft
No answers on this topic
Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Microsoft
No answers on this topic
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.