BILL vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.5 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
BILLNetSuite ERP
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLNetSuite ERP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
BILLNetSuite ERP
Considered Both Products
BILL
Chose BILL
Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting …
NetSuite ERP
Chose NetSuite ERP
NetSuite ERP has better revenue recognition module and has a consolidations module that the other softwares may lack or may have very basic tools. NetSuite ERP has great list of connections with bridges with other softwares and that makes NetSuite ERP great ERP. NetSuite ERP …
Chose NetSuite ERP
I've used several of the other accounting and ERP software out there. But I think this one compares very well, I find it to be very intuitive.
Chose NetSuite ERP
We selected NetSuite ERP due to 2 factors 1) strategic partnership with NetSuite 2) Value the ease of use and cost of NetSuite ERP for a mid--size accounting firm. We aimed to ensure our customers know we follow what we preach, thus utilizing NetSuite ERP ourselves proves to …
Chose NetSuite ERP
I have used NetSuite, Intacct and QuickBooks. If I were building an accounting function (budget aside), I would always pick NetSuite as my ledger. I think it is far superior to other general ledger softwares on the market. NetSuite also has so mean features, modules and …
Top Pros
Top Cons
Features
BILLNetSuite ERP
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
3.5
4 Ratings
52% below category average
NetSuite ERP
-
Ratings
Customizable Approval Policies5.52 Ratings00 Ratings
Financial Document Management3.34 Ratings00 Ratings
Payment Status Tracking1.64 Ratings00 Ratings
Payment Audit Trail3.64 Ratings00 Ratings
Duplicate Bill Detection8.22 Ratings00 Ratings
Advanced OCR1.01 Ratings00 Ratings
Electronic Funds Transfer1.43 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
3.8
2 Ratings
36% below category average
NetSuite ERP
-
Ratings
Automated Accounts Payable Processes4.92 Ratings00 Ratings
Vendor Management5.62 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.1
74 Ratings
23% above category average
API for custom integration00 Ratings9.264 Ratings
Plug-ins00 Ratings9.547 Ratings
Security
Comparison of Security features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.2
81 Ratings
12% above category average
Single sign-on capability00 Ratings9.262 Ratings
Role-based user permissions00 Ratings9.280 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.3
72 Ratings
29% above category average
Dashboards00 Ratings9.271 Ratings
Standard reports00 Ratings9.370 Ratings
Custom reports00 Ratings9.370 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
7.7
258 Ratings
1% above category average
Accounts payable00 Ratings8.3252 Ratings
Accounts receivable00 Ratings8.3233 Ratings
Global Financial Support00 Ratings9.526 Ratings
Primary and Secondary Ledgers00 Ratings9.528 Ratings
Journals and Reconciliations00 Ratings9.141 Ratings
Configurable Accounting00 Ratings9.535 Ratings
Standardized Processes00 Ratings9.437 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
8.8
48 Ratings
11% above category average
Inventory tracking00 Ratings9.847 Ratings
Automatic reordering00 Ratings8.628 Ratings
Location management00 Ratings9.335 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
8.8
207 Ratings
12% above category average
Pricing00 Ratings9.253 Ratings
Order entry00 Ratings8.1203 Ratings
Credit card processing00 Ratings8.537 Ratings
Cost of goods sold00 Ratings8.848 Ratings
Order Orchestration00 Ratings9.521 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
7.4
199 Ratings
0% below category average
Billing Management00 Ratings8.3188 Ratings
Cash and Asset Management00 Ratings9.427 Ratings
Travel & Expense Management00 Ratings8.631 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.527 Ratings
Period Close00 Ratings9.535 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
6.4
32 Ratings
17% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.923 Ratings
Cost Capture00 Ratings5.922 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.513 Ratings
Project Revenue Recognition00 Ratings6.722 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
4.1
17 Ratings
50% below category average
Project Planning and Scheduling00 Ratings8.614 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.1
12 Ratings
84% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings2.010 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.613 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.1
11 Ratings
71% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings2.011 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.0
17 Ratings
78% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.514 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
9.0
16 Ratings
18% above category average
Production Process Design00 Ratings8.612 Ratings
Production Management00 Ratings8.614 Ratings
Configuration Management00 Ratings9.510 Ratings
Work Execution00 Ratings9.512 Ratings
Manufacturing Costs00 Ratings8.614 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
7.9
132 Ratings
9% above category average
Forecasting00 Ratings7.817 Ratings
Inventory Planning00 Ratings7.3129 Ratings
Performance Monitoring00 Ratings8.614 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
BILL
-
Ratings
NetSuite ERP
3.8
13 Ratings
63% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
BILLNetSuite ERP
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Enterprises
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Webexpenses
Score 8.5 out of 10
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User Ratings
BILLNetSuite ERP
Likelihood to Recommend
2.6
(64 ratings)
8.5
(356 ratings)
Likelihood to Renew
8.9
(13 ratings)
9.2
(49 ratings)
Usability
1.0
(6 ratings)
8.6
(231 ratings)
Availability
8.3
(6 ratings)
9.0
(16 ratings)
Performance
10.0
(2 ratings)
8.0
(15 ratings)
Support Rating
1.0
(17 ratings)
7.1
(215 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
9.0
(2 ratings)
6.4
(10 ratings)
Implementation Rating
8.0
(5 ratings)
6.4
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
BILLNetSuite ERP
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Performance
BILL
pretty fast usually
Read full review
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Read full review
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
Read full review
In-Person Training
BILL
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
Read full review
Scalability
BILL
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
Read full review
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design