BILL vs. QuickBooks Desktop Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.5 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
QuickBooks Desktop Pro
Score 8.0 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
BILLQuickBooks Desktop Pro
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLQuickBooks Desktop Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BILLQuickBooks Desktop Pro
Considered Both Products
BILL
Chose BILL
We looked at software called Connect Booster that would have integrated with another piece of software we use (ConnectWise). We selected Bill.com over Connect Booster because it was much more cost-effective. I wish there was a way to integrate credit card payments as well.
Chose BILL
QuickBooks is very expensive and hard to learn, but does everything we need it to do.
QuickBooks Desktop Pro
Chose QuickBooks Desktop Pro
QuickBooks is way cheaper and easier to use than FinancialForce. You don't need the integration with Salesforce that many people want. Accounting staff only need QB. You don't need Bill.com either if you have an accounting staff. He/she should be able to learn how to print …
Top Pros
Top Cons
Features
BILLQuickBooks Desktop Pro
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
3.5
4 Ratings
53% below category average
QuickBooks Desktop Pro
-
Ratings
Customizable Approval Policies5.52 Ratings00 Ratings
Financial Document Management3.34 Ratings00 Ratings
Payment Status Tracking1.64 Ratings00 Ratings
Payment Audit Trail3.64 Ratings00 Ratings
Duplicate Bill Detection8.12 Ratings00 Ratings
Advanced OCR1.01 Ratings00 Ratings
Electronic Funds Transfer1.43 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
3.8
2 Ratings
36% below category average
QuickBooks Desktop Pro
-
Ratings
Automated Accounts Payable Processes4.82 Ratings00 Ratings
Vendor Management5.52 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
9.3
65 Ratings
22% above category average
Pay calculation00 Ratings9.961 Ratings
Benefit plan administration00 Ratings9.835 Ratings
Direct deposit files00 Ratings9.853 Ratings
Salary revision and increment management00 Ratings9.949 Ratings
Reimbursement management00 Ratings7.350 Ratings
Customization
Comparison of Customization features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
7.9
39 Ratings
11% above category average
API for custom integration00 Ratings8.032 Ratings
Plug-ins00 Ratings7.836 Ratings
Security
Comparison of Security features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
8.5
93 Ratings
8% above category average
Single sign-on capability00 Ratings8.975 Ratings
Role-based user permissions00 Ratings8.188 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
8.4
108 Ratings
10% above category average
Dashboards00 Ratings9.593 Ratings
Standard reports00 Ratings7.6108 Ratings
Custom reports00 Ratings8.2106 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
8.0
112 Ratings
8% above category average
Accounts payable00 Ratings9.7107 Ratings
Accounts receivable00 Ratings7.6109 Ratings
Cash management00 Ratings2.697 Ratings
Bank reconciliation00 Ratings9.7108 Ratings
Expense management00 Ratings8.899 Ratings
Time tracking00 Ratings8.747 Ratings
Fixed asset management00 Ratings6.064 Ratings
Multi-currency support00 Ratings7.927 Ratings
Multi-division support00 Ratings5.752 Ratings
Regulations compliance00 Ratings7.239 Ratings
Electronic tax filing00 Ratings8.050 Ratings
Self-service portal00 Ratings9.738 Ratings
Global Financial Support00 Ratings7.015 Ratings
Primary and Secondary Ledgers00 Ratings8.837 Ratings
Intercompany Accounting00 Ratings7.438 Ratings
Localizations00 Ratings8.517 Ratings
Journals and Reconciliations00 Ratings9.665 Ratings
Enterprise Accounting00 Ratings9.733 Ratings
Configurable Accounting00 Ratings8.141 Ratings
Centralized Rules Framework00 Ratings7.824 Ratings
Standardized Processes00 Ratings9.748 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
6.7
56 Ratings
5% below category average
Inventory tracking00 Ratings6.553 Ratings
Automatic reordering00 Ratings6.132 Ratings
Location management00 Ratings6.229 Ratings
Manufacturing module00 Ratings8.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BILL
-
Ratings
QuickBooks Desktop Pro
7.4
70 Ratings
0% below category average
Pricing00 Ratings6.750 Ratings
Order entry00 Ratings7.549 Ratings
Credit card processing00 Ratings7.148 Ratings
Cost of goods sold00 Ratings9.058 Ratings
Order Orchestration00 Ratings9.018 Ratings
End-to-end order visibility00 Ratings9.021 Ratings
Order exception Resolution00 Ratings3.216 Ratings
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BILLQuickBooks Desktop Pro
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Score 9.1 out of 10
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Square 9 Softworks
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Score 9.7 out of 10
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Score 8.3 out of 10
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Score 8.4 out of 10
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User Ratings
BILLQuickBooks Desktop Pro
Likelihood to Recommend
2.7
(64 ratings)
5.6
(124 ratings)
Likelihood to Renew
8.9
(13 ratings)
10.0
(18 ratings)
Usability
1.0
(6 ratings)
8.2
(31 ratings)
Availability
8.3
(6 ratings)
8.3
(2 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(17 ratings)
2.6
(29 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(5 ratings)
9.0
(6 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BILLQuickBooks Desktop Pro
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Intuit
I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
Read full review
Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
Intuit
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
Intuit
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Read full review
Performance
BILL
pretty fast usually
Read full review
Intuit
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Read full review
Intuit
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
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In-Person Training
BILL
No answers on this topic
Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Intuit
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
Read full review
Intuit
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
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Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Intuit
  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
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ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.