What users are saying about
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125 Ratings

Bill.com

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125 Ratings
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Score 7.4 out of 100
47 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Bill.com
SAP Business ByDesign
8.4
Benefit plan administration
Bill.com
SAP Business ByDesign
4.5
Direct deposit files
Bill.com
SAP Business ByDesign
9.1
Salary revision and increment management
Bill.com
SAP Business ByDesign
10.0
Reimbursement management
Bill.com
SAP Business ByDesign
10.0

Customization

Bill.com
SAP Business ByDesign
9.2
API for custom integration
Bill.com
SAP Business ByDesign
9.2
Plug-ins
Bill.com
SAP Business ByDesign
9.2

Security

Bill.com
SAP Business ByDesign
9.3
Single sign-on capability
Bill.com
SAP Business ByDesign
9.0
Role-based user permissions
Bill.com
SAP Business ByDesign
9.6

Reporting & Analytics

Bill.com
SAP Business ByDesign
9.2
Dashboards
Bill.com
SAP Business ByDesign
8.7
Standard reports
Bill.com
SAP Business ByDesign
9.2
Custom reports
Bill.com
SAP Business ByDesign
9.6

General Ledger and Configurable Accounting

Bill.com
SAP Business ByDesign
8.7
Accounts payable
Bill.com
SAP Business ByDesign
9.2
Accounts receivable
Bill.com
SAP Business ByDesign
9.2
Global Financial Support
Bill.com
SAP Business ByDesign
9.2
Primary and Secondary Ledgers
Bill.com
SAP Business ByDesign
9.2
Intercompany Accounting
Bill.com
SAP Business ByDesign
8.7
Localizations
Bill.com
SAP Business ByDesign
8.3
Journals and Reconciliations
Bill.com
SAP Business ByDesign
8.7
Enterprise Accounting
Bill.com
SAP Business ByDesign
9.2
Configurable Accounting
Bill.com
SAP Business ByDesign
9.2
Centralized Rules Framework
Bill.com
SAP Business ByDesign
8.0
Standardized Processes
Bill.com
SAP Business ByDesign
8.0

Inventory Management

Bill.com
SAP Business ByDesign
9.0
Inventory tracking
Bill.com
SAP Business ByDesign
9.2
Automatic reordering
Bill.com
SAP Business ByDesign
10.0
Location management
Bill.com
SAP Business ByDesign
8.0
Manufacturing module
Bill.com
SAP Business ByDesign
9.0

Order Management

Bill.com
SAP Business ByDesign
8.5
Pricing
Bill.com
SAP Business ByDesign
9.2
Order entry
Bill.com
SAP Business ByDesign
9.2
Credit card processing
Bill.com
SAP Business ByDesign
4.5
Cost of goods sold
Bill.com
SAP Business ByDesign
9.2
Order Orchestration
Bill.com
SAP Business ByDesign
9.2
End-to-end order visibility
Bill.com
SAP Business ByDesign
10.0
Order exception Resolution
Bill.com
SAP Business ByDesign
8.0

Subledger and Financial Process

Bill.com
SAP Business ByDesign
9.2
Automated Invoice Processing
Bill.com
SAP Business ByDesign
9.2
Shared Services Payments
Bill.com
SAP Business ByDesign
9.2
Billings Management
Bill.com
SAP Business ByDesign
8.7
Customer Receipt Applications
Bill.com
SAP Business ByDesign
9.2
Customer Collections
Bill.com
SAP Business ByDesign
9.2
Revenue Recognition
Bill.com
SAP Business ByDesign
9.2
Cash Management
Bill.com
SAP Business ByDesign
9.2
Asset Management
Bill.com
SAP Business ByDesign
9.2
Travel & Expense Management
Bill.com
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Bill.com
SAP Business ByDesign
10.0
Period Close
Bill.com
SAP Business ByDesign
9.2
Transactions Tax
Bill.com
SAP Business ByDesign
8.0
Subledger Reconciliations
Bill.com
SAP Business ByDesign
9.2

Project Financial Management

Bill.com
SAP Business ByDesign
9.1
Budgeting and Forecasting
Bill.com
SAP Business ByDesign
10.0
Project Costing
Bill.com
SAP Business ByDesign
9.2
Cost Capture
Bill.com
SAP Business ByDesign
9.2
Capital Project Management
Bill.com
SAP Business ByDesign
9.2
Customer Invoicing
Bill.com
SAP Business ByDesign
9.2
Customer Contract Compliance
Bill.com
SAP Business ByDesign
8.0
Project Revenue Recognition
Bill.com
SAP Business ByDesign
9.2
Project Financial Performance Analysis
Bill.com
SAP Business ByDesign
9.2
Project Financials Dashboard
Bill.com
SAP Business ByDesign
9.2
Real-time Financial Reporting
Bill.com
SAP Business ByDesign
9.2
Embedded Business Intelligence
Bill.com
SAP Business ByDesign
9.2
Project Planning Collaboration
Bill.com
SAP Business ByDesign
9.2

Project Execution Management

Bill.com
SAP Business ByDesign
8.3
Project Planning and Scheduling
Bill.com
SAP Business ByDesign
9.2
Project Manager Dashboard
Bill.com
SAP Business ByDesign
9.2
Resource Manager Dashboard
Bill.com
SAP Business ByDesign
8.0
Task Insight for Project Managers
Bill.com
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Bill.com
SAP Business ByDesign
8.0
Team Member Task Collaboration
Bill.com
SAP Business ByDesign
8.0
Real-Time Project Reporting
Bill.com
SAP Business ByDesign
8.0

Grants Management

Bill.com
SAP Business ByDesign
10.0
Award Lifecycle Management
Bill.com
SAP Business ByDesign
10.0
Spending Control
Bill.com
SAP Business ByDesign
10.0
Billing
Bill.com
SAP Business ByDesign
10.0

Procurement

Bill.com
SAP Business ByDesign
8.0
Sourcing Analysis
Bill.com
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Bill.com
SAP Business ByDesign
8.0
Invoice Automated Matching
Bill.com
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Bill.com
SAP Business ByDesign
8.0
Spend Compliance Management
Bill.com
SAP Business ByDesign
8.0
Supplier Management
Bill.com
SAP Business ByDesign
8.0

Logistics

Bill.com
SAP Business ByDesign
9.2
Inventory Visibility
Bill.com
SAP Business ByDesign
9.2
Warehouse Workforce Management
Bill.com
SAP Business ByDesign
9.2

Manufacturing

Bill.com
SAP Business ByDesign
9.0
Production Process Design
Bill.com
SAP Business ByDesign
9.2
Supply Chain Business Flows
Bill.com
SAP Business ByDesign
9.2
Production Management
Bill.com
SAP Business ByDesign
9.2
Contracted Manufacturing Management
Bill.com
SAP Business ByDesign
10.0
Configuration Management
Bill.com
SAP Business ByDesign
8.0
Work Definition
Bill.com
SAP Business ByDesign
10.0
Work Execution
Bill.com
SAP Business ByDesign
8.0
Advanced Fulfillment
Bill.com
SAP Business ByDesign
8.0
Manufacturing Costs
Bill.com
SAP Business ByDesign
9.2

Supply Chain

Bill.com
SAP Business ByDesign
8.6
Forecasting
Bill.com
SAP Business ByDesign
9.2
Inventory Planning
Bill.com
SAP Business ByDesign
9.2
Multi-tier Supply Chain Planning
Bill.com
SAP Business ByDesign
8.0
Performance Monitoring
Bill.com
SAP Business ByDesign
8.0

Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill Aiton | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Bill.com

Bill.com 1.0
Based on 6 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 12 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Performance

Bill.com

Bill.com 10.0
Based on 4 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Support Rating

Bill.com

Bill.com 7.4
Based on 31 answers
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that.I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Implementation Rating

Bill.com

Bill.com 8.0
Based on 10 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Bill.com

It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features
Sura Hart | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Bill.com

  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Alicia Gates, CPA | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

SAP Business ByDesign Editions & Modules

Additional Pricing Details
SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

Rating Summary

Likelihood to Recommend

Bill.com
6.3
SAP Business ByDesign
9.5

Likelihood to Renew

Bill.com
8.9
SAP Business ByDesign
9.0

Usability

Bill.com
1.0
SAP Business ByDesign
8.0

Reliability and Availability

Bill.com
8.3
SAP Business ByDesign

Performance

Bill.com
10.0
SAP Business ByDesign

Support Rating

Bill.com
7.4
SAP Business ByDesign
9.0

Online Training

Bill.com
9.0
SAP Business ByDesign

Implementation Rating

Bill.com
8.0
SAP Business ByDesign
8.0

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