What users are saying about
18 Ratings
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Top Rated
157 Ratings
18 Ratings
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Score 8.9 out of 100

SAP Ariba Procurement

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Top Rated
157 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

BillQuick

BillQuick is great for basic project related items. When it comes to basic day to day data entry, BillQuick is easy to use and very user friendly but the more detailed and specific you get the harder time it has. Their accounting module is still lacking and needs to be further developed. The financial reports are a bit messy and we have had to spend time cleaning it up and getting it to function the way the CPA and IRS needs them. Currently the AR report does not match the Balance Sheet. I have been asking for a few years now to get an AR report that matches (as it should and is required by the CPA and the bank) yet they have not created one that does
Renae Reaves | TrustRadius Reviewer

SAP Ariba Procurement

Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.
Gary George | TrustRadius Reviewer

Pros

BillQuick

  • I believe that it is user friendly for employees to enter their time daily.
  • I feel that BillQuick has a great customer support. They are easy to get in touch with and are quick to resolve any issues that might arise.
  • The billing process goes smoothly and is accurate.
Brandy Broderick | TrustRadius Reviewer

SAP Ariba Procurement

  • Customer Service. We have an incredible team that look after us.
  • Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
  • Standards. Providing a uniform set of rules enables us to onboard and engage quickly.
Anonymous | TrustRadius Reviewer

Cons

BillQuick

  • Better flexibility to bill units in Billing Review Screen
  • Troubleshoot why some billable items don't make it to invoice
  • Troubleshoot why some historical billing disappears
  • Better flexibility in formatting reports
  • Extra options in Matter Change module that are conducive to fields on the Matter screen
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • Ariba Connect Support - with the exception of the few, the general responses from a Support Request has the engineer repeat the issue at hand with the first response, request for additional examples on the second, then attempt to close the ticket with the third, citing that the system behaviour is OOTB or 'as designed'. No real investigation is undertaken until there has been multiple responses, or the SR has been escalated to an specialist engineer.
  • Ariba should have better functionality for a supplier to route PO's to specific branches (different email addresses) within their organisation without the need for a full integration or through the use of email routing rules.
  • Provide a more thorough process when a supplier upgrades from a Standard to Enterprise account. Currently suppliers are misled into upgrading to an enterprise account without any formal confirmation from Ariba to ensure that the supplier understands why, or even that they upgrading. This, coupled with the only option to pay outstanding invoices to downgrade, discredits Ariba and the Buyers reputation in the marketplace, and introduces significant P2P implications if re-enabling the supplier through a new account is undertaken as a work round.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BillQuick

BillQuick 10.0
Based on 2 answers
We currently are seeking a more robust system without consequential billing flaws. We may not find a system better or more economical than BillQuick but at this time we are in review.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

SAP Ariba Procurement 10.0
Based on 1 answer
We have been happy with the overall effectiveness and velocity that the use of SAP Ariba Procurement and, in general, almost all of the SAP applications in terms of awesome integration and adding velocity to our business--quicker execution and lesser overhead, and thus ultimately cost savings.
Anonymous | TrustRadius Reviewer

Usability

BillQuick

BillQuick 10.0
Based on 1 answer
Fred Blome | TrustRadius Reviewer

SAP Ariba Procurement

SAP Ariba Procurement 8.7
Based on 17 answers
  1. We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
  2. End users also have an option to use Guided Buying whose user experience is like end-user applications.
  3. The product also has a rich set of notifications for workflows.
  4. Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
  5. For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
Anonymous | TrustRadius Reviewer

Support Rating

BillQuick

BillQuick 6.5
Based on 3 answers
Our reps have always taken the time to address any issues or special needs we may have had - answers are timely and helpful.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

SAP Ariba Procurement 7.9
Based on 24 answers
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Anonymous | TrustRadius Reviewer

Implementation Rating

BillQuick

BillQuick 8.0
Based on 1 answer
It does take some time to understand the options and to find the best invoice template.
Fred Blome | TrustRadius Reviewer

SAP Ariba Procurement

No score
No answers yet
No answers on this topic

Alternatives Considered

BillQuick

We were previously using NetSuite OpenAir. It felt like it was still in a beta stage without a user friendly interface. Although possible, it was more difficult to manipulate the data from that system in order to get the reporting that we wanted. In addition support was not as responsive or great as Billquick was.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

I will recommend ARIBA however some good points related with ContractWorks (which I do not have such a big experience with)
  • it has powerful automation features that reduce the administrative load of users.
  • its entire storage system is searchable so users can find the data they need with ease.
  • administrators can set unique access permissions for each user.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Return on Investment

BillQuick

  • It's increased employee efficiency, as it's easy to use.
  • It provides better customer service when a client calls and asks for a detailed summary of their account. We can easily run the statement.
  • We converted from another program 4 years ago and have liked it better.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • SAP Ariba has allowed that our Procurement Service Center performs much better with a reasonable headcount having 1 system able to support all our Policy requirements and it is easy to use.
  • We are able to have 1 system covering 80% of our Global Indirect Spend - 1 system for global approvers for all countries, 1 way of working - consolidated.
  • It provides ability to identify opportunities for value added initiatives that save time and money for the company.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BillQuick

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Ariba Procurement

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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