What users are saying about
16 Ratings
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Score 8.7 out of 100
111 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Payroll Management

    Billtrust

    Feature Set Not Supported
    N/A
    10.0

    QuickBooks Desktop for Mac

    100%
    QuickBooks Desktop for Mac ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Direct deposit files

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Reimbursement management

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Customization

    Billtrust

    Feature Set Not Supported
    N/A
    6.0

    QuickBooks Desktop for Mac

    60%
    QuickBooks Desktop for Mac ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    6.0
    60%
    7 Ratings

    Plug-ins

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Security

    Billtrust

    Feature Set Not Supported
    N/A
    9.9

    QuickBooks Desktop for Mac

    99%
    QuickBooks Desktop for Mac ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.9
    99%
    20 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.9
    99%
    17 Ratings

    Reporting & Analytics

    Billtrust

    Feature Set Not Supported
    N/A
    9.9

    QuickBooks Desktop for Mac

    99%
    QuickBooks Desktop for Mac ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.9
    99%
    19 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    22 Ratings

    Custom reports

    N/A
    0 Ratings
    9.9
    99%
    22 Ratings

    General Ledger and Configurable Accounting

    Billtrust

    Feature Set Not Supported
    N/A
    5.2

    QuickBooks Desktop for Mac

    52%
    QuickBooks Desktop for Mac ranks higher in 21/21 features

    Accounts payable

    N/A
    0 Ratings
    6.8
    68%
    24 Ratings

    Accounts receivable

    N/A
    0 Ratings
    6.8
    68%
    23 Ratings

    Cash management

    N/A
    0 Ratings
    5.6
    56%
    18 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    7.1
    71%
    24 Ratings

    Expense management

    N/A
    0 Ratings
    5.6
    56%
    20 Ratings

    Time tracking

    N/A
    0 Ratings
    5.6
    56%
    12 Ratings

    Fixed asset management

    N/A
    0 Ratings
    5.6
    56%
    14 Ratings

    Multi-currency support

    N/A
    0 Ratings
    1.2
    12%
    10 Ratings

    Multi-division support

    N/A
    0 Ratings
    5.5
    55%
    11 Ratings

    Regulations compliance

    N/A
    0 Ratings
    5.6
    56%
    10 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    6.7
    67%
    15 Ratings

    Self-service portal

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Global Financial Support

    N/A
    0 Ratings
    1.1
    11%
    7 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    5.5
    55%
    14 Ratings

    Localizations

    N/A
    0 Ratings
    1.0
    10%
    6 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    5.6
    56%
    17 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    5.5
    55%
    5 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    5.6
    56%
    9 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    5.5
    55%
    9 Ratings

    Standardized Processes

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Inventory Management

    Billtrust

    Feature Set Not Supported
    N/A
    7.6

    QuickBooks Desktop for Mac

    76%
    QuickBooks Desktop for Mac ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    5.6
    56%
    14 Ratings

    Automatic reordering

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Location management

    N/A
    0 Ratings
    7.0
    70%
    9 Ratings

    Manufacturing module

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Order Management

    Billtrust

    Feature Set Not Supported
    N/A
    8.3

    QuickBooks Desktop for Mac

    83%
    QuickBooks Desktop for Mac ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    9.9
    99%
    17 Ratings

    Order entry

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    Credit card processing

    N/A
    0 Ratings
    9.9
    99%
    17 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    9.9
    99%
    16 Ratings

    Order Orchestration

    N/A
    0 Ratings
    5.7
    57%
    6 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    6.7
    67%
    7 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    5.6
    56%
    6 Ratings

    Attribute Ratings

    • Billtrust is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
    • QuickBooks Desktop for Mac is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Billtrust

    70%
    5 Ratings
    7.1

    QuickBooks Desktop for Mac

    71%
    32 Ratings

    Likelihood to Renew

    10.0

    Billtrust

    100%
    1 Rating
    8.0

    QuickBooks Desktop for Mac

    80%
    9 Ratings

    Usability

    10.0

    Billtrust

    100%
    1 Rating
    5.4

    QuickBooks Desktop for Mac

    54%
    6 Ratings

    Availability

    Billtrust

    N/A
    0 Ratings
    9.0

    QuickBooks Desktop for Mac

    90%
    2 Ratings

    Support Rating

    9.8

    Billtrust

    98%
    7 Ratings
    5.4

    QuickBooks Desktop for Mac

    54%
    5 Ratings

    Implementation Rating

    10.0

    Billtrust

    100%
    1 Rating
    5.0

    QuickBooks Desktop for Mac

    50%
    2 Ratings

    Likelihood to Recommend

    Billtrust

    For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
    Read full review

    Intuit

    If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
    Read full review

    Pros

    Billtrust

    • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
    • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
    Read full review

    Intuit

    • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
    • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
    • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
    Read full review

    Cons

    Billtrust

    • Search feature of PO or invoice #, etc. when logged in as the dealer.
    • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
    • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
    Read full review

    Intuit

    • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
    • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
    • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
    • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
    Read full review

    Pricing Details

    Billtrust

    Starting Price

    Editions & Modules

    Billtrust editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      QuickBooks Desktop for Mac

      Starting Price

      Editions & Modules

      QuickBooks Desktop for Mac editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Billtrust

        We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
        Read full review

        Intuit

        I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
        Read full review

        Usability

        Billtrust

        Not too busy or elaborate, able to quickly log in & start using right away
        Read full review

        Intuit

        The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
        Read full review

        Reliability and Availability

        Billtrust

        No answers on this topic

        Intuit

        I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
        Read full review

        Support Rating

        Billtrust

        We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
        Read full review

        Intuit

        Fortunately, I haven't had to reach out much for support.
        Read full review

        Implementation Rating

        Billtrust

        I was not here for the implementation
        Read full review

        Intuit

        No answers on this topic

        Alternatives Considered

        Billtrust

        For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
        Read full review

        Intuit

        I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
        Read full review

        Return on Investment

        Billtrust

        • 10 day reduction in our DSO resulting in increased cash flow
        • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
        • Increased payment application by batching payment types by day into one file
        • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
        Read full review

        Intuit

        • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
        • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
        Read full review

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