What users are saying about
11 Ratings
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Score 8.1 out of 100
90 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Billtrust

For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Billtrust
QuickBooks Desktop for Mac
8.0
Pay calculation
Billtrust
QuickBooks Desktop for Mac
8.8
Benefit plan administration
Billtrust
QuickBooks Desktop for Mac
8.5
Direct deposit files
Billtrust
QuickBooks Desktop for Mac
8.5
Salary revision and increment management
Billtrust
QuickBooks Desktop for Mac
6.7
Reimbursement management
Billtrust
QuickBooks Desktop for Mac
7.2

Customization

Billtrust
QuickBooks Desktop for Mac
7.2
API for custom integration
Billtrust
QuickBooks Desktop for Mac
5.5
Plug-ins
Billtrust
QuickBooks Desktop for Mac
8.9

Security

Billtrust
QuickBooks Desktop for Mac
8.0
Single sign-on capability
Billtrust
QuickBooks Desktop for Mac
7.6
Role-based user permissions
Billtrust
QuickBooks Desktop for Mac
8.4

Reporting & Analytics

Billtrust
QuickBooks Desktop for Mac
8.5
Dashboards
Billtrust
QuickBooks Desktop for Mac
8.3
Standard reports
Billtrust
QuickBooks Desktop for Mac
8.7
Custom reports
Billtrust
QuickBooks Desktop for Mac
8.5

General Ledger and Configurable Accounting

Billtrust
QuickBooks Desktop for Mac
7.0
Accounts payable
Billtrust
QuickBooks Desktop for Mac
8.1
Accounts receivable
Billtrust
QuickBooks Desktop for Mac
8.1
Cash management
Billtrust
QuickBooks Desktop for Mac
6.7
Bank reconciliation
Billtrust
QuickBooks Desktop for Mac
7.8
Expense management
Billtrust
QuickBooks Desktop for Mac
8.6
Time tracking
Billtrust
QuickBooks Desktop for Mac
7.2
Fixed asset management
Billtrust
QuickBooks Desktop for Mac
6.8
Multi-currency support
Billtrust
QuickBooks Desktop for Mac
7.5
Multi-division support
Billtrust
QuickBooks Desktop for Mac
4.3
Regulations compliance
Billtrust
QuickBooks Desktop for Mac
7.2
Electronic tax filing
Billtrust
QuickBooks Desktop for Mac
7.7
Self-service portal
Billtrust
QuickBooks Desktop for Mac
6.2
Global Financial Support
Billtrust
QuickBooks Desktop for Mac
7.9
Primary and Secondary Ledgers
Billtrust
QuickBooks Desktop for Mac
7.3
Intercompany Accounting
Billtrust
QuickBooks Desktop for Mac
5.2
Localizations
Billtrust
QuickBooks Desktop for Mac
5.9
Journals and Reconciliations
Billtrust
QuickBooks Desktop for Mac
7.6
Enterprise Accounting
Billtrust
QuickBooks Desktop for Mac
7.4
Configurable Accounting
Billtrust
QuickBooks Desktop for Mac
7.3
Centralized Rules Framework
Billtrust
QuickBooks Desktop for Mac
5.2
Standardized Processes
Billtrust
QuickBooks Desktop for Mac
7.3

Inventory Management

Billtrust
QuickBooks Desktop for Mac
7.4
Inventory tracking
Billtrust
QuickBooks Desktop for Mac
8.0
Automatic reordering
Billtrust
QuickBooks Desktop for Mac
7.6
Location management
Billtrust
QuickBooks Desktop for Mac
7.0
Manufacturing module
Billtrust
QuickBooks Desktop for Mac
7.0

Order Management

Billtrust
QuickBooks Desktop for Mac
7.3
Pricing
Billtrust
QuickBooks Desktop for Mac
8.2
Order entry
Billtrust
QuickBooks Desktop for Mac
8.6
Credit card processing
Billtrust
QuickBooks Desktop for Mac
8.1
Cost of goods sold
Billtrust
QuickBooks Desktop for Mac
8.0
Order Orchestration
Billtrust
QuickBooks Desktop for Mac
5.7
End-to-end order visibility
Billtrust
QuickBooks Desktop for Mac
6.6
Order exception Resolution
Billtrust
QuickBooks Desktop for Mac
5.6

Pros

Billtrust

  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
John Heinzel | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

Cons

Billtrust

  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
Lisa Burns | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

Likelihood to Renew

Billtrust

Billtrust 10.0
Based on 1 answer
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Lisa Burns | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

Usability

Billtrust

Billtrust 10.0
Based on 1 answer
Not too busy or elaborate, able to quickly log in & start using right away
Lisa Burns | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 3 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

Reliability and Availability

Billtrust

No score
No answers yet
No answers on this topic

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 1 answer
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

Support Rating

Billtrust

Billtrust 8.2
Based on 7 answers
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
Jill Liegghio | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
Because the support level I get is probably not what the average user gets
Robyn Smithson, CB | TrustRadius Reviewer

Implementation Rating

Billtrust

Billtrust 10.0
Based on 1 answer
I was not here for the implementation
Lisa Burns | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Billtrust

For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

Return on Investment

Billtrust

  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
Candace Hoover | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

Pricing Details

Billtrust

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Billtrust
8.1
QuickBooks Desktop for Mac
7.3

Likelihood to Renew

Billtrust
10.0
QuickBooks Desktop for Mac
8.0

Usability

Billtrust
10.0
QuickBooks Desktop for Mac
8.0

Reliability and Availability

Billtrust
QuickBooks Desktop for Mac
9.0

Support Rating

Billtrust
8.2
QuickBooks Desktop for Mac
5.0

Implementation Rating

Billtrust
10.0
QuickBooks Desktop for Mac
5.0

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