Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Billtrust
Score 7.9 out of 10
N/A
The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A
Webexpenses
Score 8.4 out of 10
N/A
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with: Google Vision-powered OCR receipt scanner Petty cash management Automatic policy compliance Corporate card automatic…
$9.76
per month per user
Pricing
BilltrustWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BilltrustWebexpenses
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$250 undefined
Additional Details
More Pricing Information
Features
BilltrustWebexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
Billtrust
-
Ratings
Webexpenses
8.2
38 Ratings
3% above category average
Employee Expense Reporting00 Ratings8.338 Ratings
Corporate Card Reconciliation00 Ratings8.120 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Billtrust
-
Ratings
Webexpenses
8.6
32 Ratings
7% above category average
Customizable Approval Policies00 Ratings8.823 Ratings
Financial Document Management00 Ratings8.422 Ratings
Payment Status Tracking00 Ratings8.731 Ratings
Payment Audit Trail00 Ratings8.724 Ratings
Duplicate Bill Detection00 Ratings8.324 Ratings
Advanced OCR00 Ratings8.019 Ratings
Electronic Funds Transfer00 Ratings8.915 Ratings
Best Alternatives
BilltrustWebexpenses
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
Enterprises
BlackLine
BlackLine
Score 8.4 out of 10
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BilltrustWebexpenses
Likelihood to Recommend
7.0
(5 ratings)
8.4
(719 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.7
(6 ratings)
Usability
10.0
(1 ratings)
8.1
(719 ratings)
Availability
-
(0 ratings)
9.9
(2 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(4 ratings)
7.3
(334 ratings)
Online Training
-
(0 ratings)
5.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
9.8
(4 ratings)
Configurability
-
(0 ratings)
9.9
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BilltrustWebexpenses
Likelihood to Recommend
Billtrust
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
Read full review
Webexpenses
It would fit well in a scenario where the company does not know how to handle employee reimbursements and is looking for an easy and simple way to do it without having to invest in a large infrastructure.Since it is 100% web, it does not require installing any programs on employees' computers and the mobile phone app makes management even easier.
Read full review
Pros
Billtrust
  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
Read full review
Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
Read full review
Cons
Billtrust
  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
Read full review
Webexpenses
  • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
  • More tabs can be provided in petty cash expense so you need not type.
Read full review
Likelihood to Renew
Billtrust
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Read full review
Webexpenses
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
Read full review
Usability
Billtrust
Not too busy or elaborate, able to quickly log in & start using right away
Read full review
Webexpenses
I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and have done for many years both in the UK and abroad.Webex makes the process simple and effective, the mobile (app) option removes the need to keep receipts and makes getting the receipts 'into they system' much easier. Especially with busy lives, to take the photo and have it sitting there is a great advantage, you can 'come back later' to build the claim knowing you have all the details you need.As an end user I know where I stand with the claim, when my manager has authorised the payment and when the payment has been processed by our accounts team. It would be great if Webex offered this service for charities and voluntary organisations such as Scouts and Guides. Volunteering in Scouts I can see where the service would support how we work, we as volunteers are often out of pocket and with people leading busy lives, forget to make our claims. Being responsible for the finances I cannot justify paying for this service but I can see how the service would benefit tens of thousands of volunteers if Webex was available to charities discounted or even free...
Read full review
Reliability and Availability
Billtrust
No answers on this topic
Webexpenses
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
Read full review
Performance
Billtrust
No answers on this topic
Webexpenses
The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
Read full review
Support Rating
Billtrust
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
Read full review
Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
Read full review
Online Training
Billtrust
No answers on this topic
Webexpenses
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly.
Read full review
Implementation Rating
Billtrust
I was not here for the implementation
Read full review
Webexpenses
The process is well organized, easy to track and easy to check the progress of my claim. Webexpenses can detect the amount on the receipt
Read full review
Alternatives Considered
Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
Read full review
Webexpenses
The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use
Read full review
Scalability
Billtrust
No answers on this topic
Webexpenses
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
Read full review
Return on Investment
Billtrust
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
Read full review
Webexpenses
  • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
  • Accounts departments require less capacity as its all automated.
  • Good tracking of expenses through the dashboard for managers.
Read full review
ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with WebexpensesScreenshot of a display of expense related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved