BIME Analytics (discontinued) vs. DataHero

BIME Analytics (discontinued)

DataHero

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BIME Analytics (discontinued)	Score 7.0 out of 10	Mid-Size Companies (51-1,000 employees)	BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.	$490 Per Month (Billed Annually)
DataHero	Score 9.0 out of 10	N/A	DataHero is a self-service Cloud BI tool, which uses a drag-and-drop interface to import and analyze data. DataHero integrates with Salesforce, HubSpot, Google Analytics, Dropbox, Strip, Excel and others. The company was founded in 2011 and is based in San Francisco.	$59 per month

Pricing

BIME Analytics (discontinued)

DataHero

Editions & Modules

Base Plan: $490
Per Month (Billed Annually)
Big Data: $690
Per Month (Billed Annually)

Starter: $59
per month
Premium: $99
per month
Team: $250
per month

Offerings

Pricing Offerings
BIME Analytics (discontinued)	DataHero
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	BIME Analytics (discontinued)	DataHero
Top Pros	Pro Easy to customize Pro Google analytics Pro Easy to create	Pro Drag and drop Pro Data visualization Pro Premise and cloud
Top Cons	Minus Set up	Minus Concur invoice Minus Service providers

Features

BIME Analytics (discontinued)

DataHero

BI Standard Reporting

Comparison of BI Standard Reporting features of Product A and Product B
	BIME Analytics (discontinued) 10.0 1 Ratings 21% above category average	DataHero 10.0 1 Ratings 21% above category average
Customizable dashboards	10.01 Ratings	10.01 Ratings
Report Formatting Templates	10.01 Ratings	00 Ratings

Ad-hoc Reporting

Comparison of Ad-hoc Reporting features of Product A and Product B
	BIME Analytics (discontinued) 9.3 1 Ratings 14% above category average	DataHero 10.0 1 Ratings 22% above category average
Drill-down analysis	8.01 Ratings	10.01 Ratings
Formatting capabilities	10.01 Ratings	00 Ratings
Report sharing and collaboration	10.01 Ratings	10.01 Ratings

Report Output and Scheduling

Comparison of Report Output and Scheduling features of Product A and Product B
	BIME Analytics (discontinued) 10.0 1 Ratings 19% above category average	DataHero 10.0 1 Ratings 19% above category average
Publish to Web	10.01 Ratings	10.01 Ratings
Publish to PDF	10.01 Ratings	10.01 Ratings
Report Delivery Scheduling	10.01 Ratings	00 Ratings

Data Discovery and Visualization

Comparison of Data Discovery and Visualization features of Product A and Product B
	BIME Analytics (discontinued) 10.0 1 Ratings 23% above category average	DataHero 10.0 1 Ratings 23% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)	10.01 Ratings	10.01 Ratings
Location Analytics / Geographic Visualization	10.01 Ratings	10.01 Ratings
Predictive Analytics	00 Ratings	10.01 Ratings

Access Control and Security

Comparison of Access Control and Security features of Product A and Product B
	BIME Analytics (discontinued) 10.0 1 Ratings 17% above category average	DataHero 10.0 1 Ratings 17% above category average
Multi-User Support (named login)	10.01 Ratings	10.01 Ratings
Role-Based Security Model	10.01 Ratings	00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)	00 Ratings	10.01 Ratings

Mobile Capabilities

Comparison of Mobile Capabilities features of Product A and Product B
	BIME Analytics (discontinued) 10.0 1 Ratings 23% above category average	DataHero 10.0 1 Ratings 23% above category average
Responsive Design for Web Access	10.01 Ratings	10.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile	10.01 Ratings	00 Ratings

Application Program Interfaces (APIs) / Embedding

Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
	BIME Analytics (discontinued) - Ratings	DataHero 10.0 1 Ratings 24% above category average
iFrames	00 Ratings	10.01 Ratings

Best Alternatives
	BIME Analytics (discontinued)	DataHero
Small Businesses	Cyfe Score 8.8 out of 10	Cyfe Score 8.8 out of 10
Medium-sized Companies	Reveal Score 10.0 out of 10	Reveal Score 10.0 out of 10
Enterprises	Jaspersoft Community Edition Score 9.7 out of 10	Jaspersoft Community Edition Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BIME Analytics (discontinued)	DataHero
Likelihood to Recommend	7.0 (1 ratings)	9.0 (1 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	BIME Analytics (discontinued)	DataHero
Likelihood to Recommend	Discontinued Products Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load. Incentivized Nick Bare Senior Digital Marketing Strategist Read full review	DataHero DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Pros	Discontinued Products Easy to create reports Easy to edit Easy to customize Incentivized Nick Bare Senior Digital Marketing Strategist Read full review	DataHero Collecting data from on-premise and cloud data repositories. Availability of drag and drop chart creation improves data visualization. It makes it effective to share insights with KPI dashboards. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Cons	Discontinued Products It was SLOW! Some of the graphs can be confusing Not really set up for a single vertical company. Incentivized Nick Bare Senior Digital Marketing Strategist Read full review	DataHero Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Usability	Discontinued Products No answers on this topic	DataHero DataHero has intuitive and easy to use user interface making it easy to navigate features. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Support Rating	Discontinued Products No answers on this topic	DataHero I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Alternatives Considered	Discontinued Products BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost. Incentivized Nick Bare Senior Digital Marketing Strategist Read full review	DataHero Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
Return on Investment	Discontinued Products No answers on this topic	DataHero Seamless insight sharing across teams in different departments increase productivity. DataHero keep us updated by getting insights across all datasets. No stale data or manual procedures when reporting with DataHer. Incentivized RM Rogelio Morales Senior Manager, Email Marketing & Operations Read full review
ScreenShots	BIME Analytics (discontinued) Screenshots	DataHero Screenshots