BIME Analytics (discontinued) vs. Magento BI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Magento BI
Score 9.1 out of 10
N/A
Magento BI (formerly RJMetrics) is an ecommerce analytics solution that provides data pipeline, warehouse and visualization capabilities. It was acquired by Magento, and is now owned and supported by Adobe.N/A
Pricing
BIME Analytics (discontinued)Magento BI
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)Magento BI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Magento BI
Top Pros
Top Cons
Features
BIME Analytics (discontinued)Magento BI
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Magento BI
9.0
2 Ratings
10% above category average
Customizable dashboards10.01 Ratings9.02 Ratings
Report Formatting Templates10.01 Ratings9.02 Ratings
Pixel Perfect reports00 Ratings9.02 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
1 Ratings
14% above category average
Magento BI
9.3
2 Ratings
14% above category average
Drill-down analysis8.01 Ratings9.02 Ratings
Formatting capabilities10.01 Ratings9.02 Ratings
Report sharing and collaboration10.01 Ratings10.02 Ratings
Integration with R or other statistical packages00 Ratings9.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
18% above category average
Magento BI
9.0
1 Ratings
8% above category average
Publish to Web10.01 Ratings9.01 Ratings
Publish to PDF10.01 Ratings9.01 Ratings
Report Delivery Scheduling10.01 Ratings9.01 Ratings
Report Versioning00 Ratings9.01 Ratings
Delivery to Remote Servers00 Ratings9.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
22% above category average
Magento BI
9.0
2 Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings9.02 Ratings
Location Analytics / Geographic Visualization10.01 Ratings9.01 Ratings
Predictive Analytics00 Ratings9.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
16% above category average
Magento BI
8.5
2 Ratings
0% below category average
Multi-User Support (named login)10.01 Ratings9.02 Ratings
Role-Based Security Model10.01 Ratings8.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.02 Ratings
Single Sign-On (SSO)00 Ratings9.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
22% above category average
Magento BI
9.0
1 Ratings
11% above category average
Responsive Design for Web Access10.01 Ratings9.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings9.01 Ratings
Mobile Application00 Ratings9.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
Magento BI
9.2
1 Ratings
15% above category average
REST API00 Ratings9.01 Ratings
Javascript API00 Ratings9.01 Ratings
iFrames00 Ratings9.01 Ratings
Java API00 Ratings9.01 Ratings
Themeable User Interface (UI)00 Ratings9.01 Ratings
Customizable Platform (Open Source)00 Ratings10.01 Ratings
Best Alternatives
BIME Analytics (discontinued)Magento BI
Small Businesses
Cyfe
Cyfe
Score 8.8 out of 10
Cyfe
Cyfe
Score 8.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Magento BI
Likelihood to Recommend
7.0
(1 ratings)
9.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
BIME Analytics (discontinued)Magento BI
Likelihood to Recommend
Discontinued Products
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
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Adobe
A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case, Magento BI integrates all the information and DB as a single platform and provides you with the best reports. Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience.
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Pros
Discontinued Products
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
Adobe
  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Read full review
Cons
Discontinued Products
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
Adobe
  • Educational videos and tutorials must be more simpler and more understandable language with subtitles
  • There should be the ability to select graphic diagrams with different shapes and graphs
  • The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform.
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Usability
Discontinued Products
No answers on this topic
Adobe
In addition to its features, it has made the Magento Commerce platform much better, more functional, and smarter, and through Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
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Support Rating
Discontinued Products
No answers on this topic
Adobe
The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
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Alternatives Considered
Discontinued Products
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
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Adobe
The advantage of Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
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Return on Investment
Discontinued Products
No answers on this topic
Adobe
  • Very comprehensive and complete reports that give us a lot of information about the customer
  • Easy integration and features of pulling data directly from our recorded customer database
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

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