What users are saying about
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Top Rated
123 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
55 Ratings

Birdeye

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
123 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

CONTENIVE

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Top Rated
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Feature Set Ratings

    Listening/monitoring

    Birdeye

    Feature Set Not Supported
    N/A
    9.0

    CONTENIVE

    90%
    CONTENIVE ranks higher in 1/1 features

    Boolean keyword searches

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Publishing

    Birdeye

    Feature Set Not Supported
    N/A
    9.6

    CONTENIVE

    96%
    CONTENIVE ranks higher in 2/2 features

    Content planning and scheduling

    N/A
    0 Ratings
    9.8
    98%
    34 Ratings

    Content optimization

    N/A
    0 Ratings
    9.3
    93%
    33 Ratings

    Account management

    Birdeye

    Feature Set Not Supported
    N/A
    9.6

    CONTENIVE

    96%
    CONTENIVE ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.6
    96%
    32 Ratings

    Attribute Ratings

    • CONTENIVE is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Birdeye and CONTENIVE are tied in 1 area: Usability

    Likelihood to Recommend

    6.6

    Birdeye

    66%
    82 Ratings
    9.6

    CONTENIVE

    96%
    49 Ratings

    Likelihood to Renew

    Birdeye

    N/A
    0 Ratings
    9.6

    CONTENIVE

    96%
    3 Ratings

    Usability

    9.7

    Birdeye

    97%
    11 Ratings
    9.7

    CONTENIVE

    97%
    49 Ratings

    Availability

    Birdeye

    N/A
    0 Ratings
    9.7

    CONTENIVE

    97%
    2 Ratings

    Performance

    Birdeye

    N/A
    0 Ratings
    9.7

    CONTENIVE

    97%
    2 Ratings

    Support Rating

    5.0

    Birdeye

    50%
    13 Ratings
    9.5

    CONTENIVE

    95%
    49 Ratings

    In-Person Training

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Online Training

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Implementation Rating

    Birdeye

    N/A
    0 Ratings
    9.7

    CONTENIVE

    97%
    2 Ratings

    Configurability

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Ease of integration

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Product Scalability

    Birdeye

    N/A
    0 Ratings
    9.7

    CONTENIVE

    97%
    2 Ratings

    Vendor post-sale

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Vendor pre-sale

    Birdeye

    N/A
    0 Ratings
    9.1

    CONTENIVE

    91%
    1 Rating

    Likelihood to Recommend

    Birdeye

    If you want to increase online review volume and ratings while saving loads of time, Birdeye will do that for you. Small or large business, Birdeye can support you. Birdeye does not include support for all 3rd party review platforms based on the policies of those platforms; however, Birdeye is willing to work with its clients and aggregate 3rd party data into their platform so that you can stay on top of your reputation and client needs without the need to spend time always heading to those 3rd party websites.
    Read full review

    CONTENIVE

    Well, one day my marketing manager was on leave and I had to urgently start a marketing campaign but thanks to POSTOPLAN they provided us the facility to group my posts before we post them on social media so I re-use them made some changes in it, and post them on all platforms by a single click.
    Read full review

    Pros

    Birdeye

    • Their support is excellent. Always fast and efficient.
    • Implementation was easy and fast. You are assigned an implementation manager to get everything connected.
    • Birdeye is constantly innovating and creating new value through added features and functionality. They're much more than just online review curation.
    Read full review

    CONTENIVE

    • I can do Post planning in which I can create posts for that specific date or we can say schedule posting. It will be posted on that said date depending on the social network accounts you set on that post.
    • It has a multi-language feature so it can supports variety of users.
    • Aside from accessing it through web browsers, it has also a mobile app making it more accessible to its users and just one click away from using it.
    Read full review

    Cons

    Birdeye

    • It would be nice for Birdeye to work with product reviews. Currently they're about business reviews only.
    • Is there a way to get BirdEye to sync with Amazon? Product reviews on Amazon would be huge.
    • The integrations are generally easy to add, but it would be nice to have a WordPress addon that makes it happen seamlessly.
    Read full review

    CONTENIVE

    • A broader trial period for newbies to make a more detailed decision.
    • Registration through the app should be enabled as some persons complete a lot of tasks from their mobile devices and may not be able to access a laptop the moment they become interested in being a customer.
    Read full review

    Pricing Details

    Birdeye

    Starting Price

    $0

    Editions & Modules

    Birdeye editions and modules pricing
    EditionModules
    Standard$299.001
    Professional$399.002
    PremiumCustom Pricing3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    CONTENIVE

    Starting Price

    $369 28 days per account

    Editions & Modules

    CONTENIVE editions and modules pricing
    EditionModules
    Subscription Plan3691

    Footnotes

    1. 28 days per account

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Birdeye

    No answers on this topic

    CONTENIVE

    Personally, after using POSTOPLAN it has helped us immensely in increasing my business revenue. Hence, will not hesitate in renewing my account on POSTOPLAN.
    Read full review

    Usability

    Birdeye

    Birdeye is very self explanatory. It makes it very easy for our team to manage . We are able to use on our laptop along with our phones. My clients love that we an send the link though a text . It has been easy to navigate the platform weather is reviewing reviews to requesting help from help desk.
    Read full review

    CONTENIVE

    Overall, I'm extremely satisfied with POSTOPLAN as it serves all my needs. The experience is very pleasant. It is an evolving product and I wish it a great success. I hope they keep the price policy contained. I recommend it 100%.
    Read full review

    Reliability and Availability

    Birdeye

    No answers on this topic

    CONTENIVE

    It help to save my time,it is always available. So far i dont have any problems with this automated service.
    Read full review

    Performance

    Birdeye

    No answers on this topic

    CONTENIVE

    I have very good expiriance with postoplan performance,pages are loaded very quckly
    Read full review

    Support Rating

    Birdeye

    Support can always be better. I feel like there are shifts in leads at Birdeye all the time and it's hard to create a relationship with someone only to then be told you're being re-assigned. Would be nice to stick it through with someone for more time than a year or less. Not sure of the varying degrees of support and what's offered based on how much you spend with Birdeye, but that seems to be a heavy factor on the outside looking in.
    Read full review

    CONTENIVE

    The support was everything. There was prompt communication from the expert assigned to me. He was always there to talk me through the process and they were able to integrate my ideas and visualize it to my targeted audience. I have not really experienced any issue whatsoever since using CONTENIVE.
    Read full review

    In-Person Training

    Birdeye

    No answers on this topic

    CONTENIVE

    It was more communicative and able to understand the product.
    Read full review

    Online Training

    Birdeye

    No answers on this topic

    CONTENIVE

    Great trainer. Awesome feature!
    Read full review

    Implementation Rating

    Birdeye

    No answers on this topic

    CONTENIVE

    All Functions of POSTOPLAN are working perfectly.
    Read full review

    Alternatives Considered

    Birdeye

    There is no comparison to Birdeye!! We have used 2 other reputation management companies in the past. We always had to ask every patient that came in to please take time to go online and give us a review. That was always met with a "look" from the patient and the staff felt uncomfortable asking. With BirdEye we don't have to do that any longer! They do the work for you, seamlessly and effectively, therefore, making our staff and patients happier.
    Read full review

    CONTENIVE

    POSTOPLAN is better than the social media scheduling app I previously used. I am satisfied with what POSTOPLAN is bringing to us. Besides, we have tried to look up other options and the pricing is quite high as compared to POSTOPLAN, which you can use for a huge number of accounts without additional fees.
    Read full review

    Scalability

    Birdeye

    No answers on this topic

    CONTENIVE

    Very good!
    Read full review

    Return on Investment

    Birdeye

    • All Positive ROI - It's simple
    • As a re-seller, it's all residual income, sell it once, train them, your done.
    • Even if we manage it as a re-seller, once you know the platform, you can pay a college student pennies to send out the campaigns or train clients. As an owner, I recommend it, my clients take my expert opinion, I'm done.
    Read full review

    CONTENIVE

    • The most relevant impact on our business is the generation of engagements on our every post, which converts to sales of our products.
    • We were able to increase our sales by 10% and we are looking at ROI by month three on one of our products.
    • Not a negative impact but rather a positive impact on the reduction of effort in manual posts due to scheduled automated posts.
    Read full review

    Screenshots

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