What users are saying about
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Top Rated
74 Ratings
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18 Ratings

Birdeye

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Top Rated
74 Ratings
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Score 8.7 out of 100

POSTOPLAN

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18 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Birdeye

If you want to increase online review volume and ratings while saving loads of time, Birdeye will do that for you. Small or large business, Birdeye can support you. Birdeye does not include support for all 3rd party review platforms based on the policies of those platforms; however, Birdeye is willing to work with its clients and aggregate 3rd party data into their platform so that you can stay on top of your reputation and client needs without the need to spend time always heading to those 3rd party websites.
Justin Shook | TrustRadius Reviewer

POSTOPLAN

[POSTOPLAN] was very helpful for me. - SEO ranking for the social account page/sites.- Post the content of different social accounts from single platform i.e POSTOPLAN.app- Help to generate the new innovative content. - Time saving- Free to use- User friendly
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Birdeye
POSTOPLAN
8.8
Boolean keyword searches
Birdeye
POSTOPLAN
8.8

Pros

Birdeye

  • Their support is excellent. Always fast and efficient.
  • Implementation was easy and fast. You are assigned an implementation manager to get everything connected.
  • Birdeye is constantly innovating and creating new value through added features and functionality. They're much more than just online review curation.
Kristin Romero | TrustRadius Reviewer

POSTOPLAN

  • Scheduling posts is very easy and quick. Whatever the time zone is it displays it when we schedule the post and some of scheduling apps doesn't have this feature at all. It is very helpful for Virtual employees like us.
  • Can add many accounts to publish. I already added 10 accounts.
  • Can view scheduled posts (content plan) in one screen. If schedule 2 or more for one day every one displays easy to read thumbnails.
  • User friendly layout and design. The menu is very straightforward and contains vital shortcuts and details on where we want to go.
Saumya Rajapaksha | TrustRadius Reviewer

Cons

Birdeye

  • It would be nice for Birdeye to work with product reviews. Currently they're about business reviews only.
  • Is there a way to get BirdEye to sync with Amazon? Product reviews on Amazon would be huge.
  • The integrations are generally easy to add, but it would be nice to have a WordPress addon that makes it happen seamlessly.
Aaron Metzger | TrustRadius Reviewer

POSTOPLAN

  • Adding dialogue boxes is very useful however if i wanted to increase the size of the boxes I had to zoom in on the page itself post which I was able to increase the size of the boxes.
  • Clicking on the history icon in the graphics editor, the language in it is different then what is seen on the website. In my case I was reading the website in English but the data in the history tab was in Russian language which was bit inconvenient when I wanted to review my changes.
  • Would have been nice if there was a feature to move the unsaved work in the graphics editor to draft if the tab got closed or got refreshed for some reason.
  • Tried using postoplan native application. But the overall experience was very poor as I was not even able to login to the app using my google account as no google login or any other social media login options were provided as it were on its website.
  • Would have been nice if POSTOPLAN had their own desktop application as well. Would have helped me resolve many issues which I face when using the platform on browser. Since at times I have faced issues wherein the browser got closed mistakenly due to which my unsaved work on graphics editor got wasted.
Shariq Ansari | TrustRadius Reviewer

Likelihood to Renew

Birdeye

No score
No answers yet
No answers on this topic

POSTOPLAN

POSTOPLAN 9.1
Based on 2 answers
Personally, after using POSTOPLAN it has helped us immensely in increasing my business revenue.Hence, will not hesitate in renewing my account on POSTOPLAN.
Shariq Ansari | TrustRadius Reviewer

Usability

Birdeye

Birdeye 9.6
Based on 10 answers
Birdeye is very self explanatory. It makes it very easy for our team to manage . We are able to use on our laptop along with our phones. My clients love that we an send the link though a text . It has been easy to navigate the platform weather is reviewing reviews to requesting help from help desk.
YOVANA PEREZ | TrustRadius Reviewer

POSTOPLAN

POSTOPLAN 9.2
Based on 15 answers
POSTOPLAN is a simple tool that can be used for promotional activities and communication even by people who are not experts in marketing or social media. For small businesses who don't have resources to spend on complex and expensive campaigns, POSTOPLAN is an excellent tool. Large organizations may have some specific needs that are currently not supported by this app.
Anonymous | TrustRadius Reviewer

Support Rating

Birdeye

Birdeye 9.4
Based on 11 answers
Support can always be better. I feel like there are shifts in leads at Birdeye all the time and it's hard to create a relationship with someone only to then be told you're being re-assigned. Would be nice to stick it through with someone for more time than a year or less. Not sure of the varying degrees of support and what's offered based on how much you spend with Birdeye, but that seems to be a heavy factor on the outside looking in.
Mark Renkens | TrustRadius Reviewer

POSTOPLAN

POSTOPLAN 9.3
Based on 15 answers
There are so many convenience benefits that I get from this platform and this platform is extraordinary. One of the features I like most is its automatic posting. I love the calendar post idea--this is the best feature, in my opinion. Besides, it is very easy to use; this platform is perfect for beginners.
Anonymous | TrustRadius Reviewer

In-Person Training

Birdeye

No score
No answers yet
No answers on this topic

POSTOPLAN

POSTOPLAN 9.1
Based on 1 answer
It was more communicative and able to understand the product.
Anonymous | TrustRadius Reviewer

Online Training

Birdeye

No score
No answers yet
No answers on this topic

POSTOPLAN

POSTOPLAN 9.1
Based on 1 answer
Great trainer. Awesome feature!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Birdeye

There is no comparison to Birdeye!! We have used 2 other reputation management companies in the past. We always had to ask every patient that came in to please take time to go online and give us a review. That was always met with a "look" from the patient and the staff felt uncomfortable asking. With BirdEye we don't have to do that any longer! They do the work for you, seamlessly and effectively, therefore, making our staff and patients happier.
Lynette Williams | TrustRadius Reviewer

POSTOPLAN

We honestly have not used any social media manager like POSTOPLAN. We might try other options but so far we are satisfied with what POSTOPLAN is bringing to us. Besides, we have tried to look up other options and the pricing is quite high as compared to POSTOPLAN, which you can use for a huge number of accounts without additional fees.
Anonymous | TrustRadius Reviewer

Scalability

Birdeye

No score
No answers yet
No answers on this topic

POSTOPLAN

POSTOPLAN 9.1
Based on 1 answer
Anonymous | TrustRadius Reviewer

Return on Investment

Birdeye

  • All Positive ROI - It's simple
  • As a re-seller, it's all residual income, sell it once, train them, your done.
  • Even if we manage it as a re-seller, once you know the platform, you can pay a college student pennies to send out the campaigns or train clients. As an owner, I recommend it, my clients take my expert opinion, I'm done.
Lynn Holloway-Mylton | TrustRadius Reviewer

POSTOPLAN

  • The most relevant impact on our business is the generation of engagements on our every post, which converts to sales of our products.
  • Not a negative impact but rather a positive impact on the reduction of effort in manual posts due to scheduled automated posts.
Saumya Rajapaksha | TrustRadius Reviewer

Pricing Details

Birdeye

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Birdeye Editions & Modules

Edition
Standard$299.001
Professional$399.001
PremiumCustom Pricing
  1. per month
Additional Pricing Details

POSTOPLAN

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

POSTOPLAN Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Birdeye
8.5
POSTOPLAN
9.4

Likelihood to Renew

Birdeye
POSTOPLAN
9.1

Usability

Birdeye
9.6
POSTOPLAN
9.2

Reliability and Availability

Birdeye
POSTOPLAN
9.1

Performance

Birdeye
POSTOPLAN
9.1

Support Rating

Birdeye
9.4
POSTOPLAN
9.3

In-Person Training

Birdeye
POSTOPLAN
9.1

Online Training

Birdeye
POSTOPLAN
9.1

Implementation Rating

Birdeye
POSTOPLAN
9.1

Scalability

Birdeye
POSTOPLAN
9.1

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